Weekly newsletter #44
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I hope you had a great weekend and great holiday weekend for those in the U.S.!
I am looking contributor quotes for my next new content blog about' ‘Why is documentation important?’ Ideally with some advice or mini case studies of success from your companies! You can fill out as many or as few of the questions here. I look forward to reading about and including your experience!
Thanks to everyone who filled out last weeks in-newsletter poll! All 11 respondants said that one sponsored item wouldn’t annoy them. Adding one thing means I should probably remove one other thing, so see today’s poll below and thanks in advance!
Onto the resources! (P.S. there is a promotion on my live course right now, scroll to the end of this email!)
What I've been reading, watching, and listening to:
Stephanie Middaugh writes about the enablement maturity model
Esther Abraas writes about strategic workforce planning
Darrell Alfonso writes about the invisible work of marketing operations, and his new newsletter (links to $20 off a paid version but you can also subscribe for free)
Amanda Garza shares a reflective approach to leadership challenges
Moni Oloyede shares how to craft messaging that resonates
Jonathan Fianu shares a 4 step approach to resetting partnerships
Milly Tamati shares how her team has portfolio careers
Adam Stahl compares fall leaf clean-up to CRM or database cleanliness
Scot Chisholm shares how the best managers obsessed about 3 things
Daniel Malgran shares ruminations from the first 3 weeks of a new VP of Marketing
Nicole Mace writes about how hiring another team member isn't always the answer to bottlenecks in your agency fulfillment
Nadia Milani shares learnings from being a month into a new VP Marketing gig
Neil Weitzman shares 4 lessons that drive success
Pete Crosby writes about 3 types of ops leaders
Travis Scott writes about the importance of knowing your audience
Wes Kao writes about how to find the question behind the question
Udi Ledergor writes about adding marketing experiments as a line item in your budget
Graham O’Connor at HubSpot’s connect. com is looking for HubSpot freelancers to chat with
Sarah Guidas writes about the 3 P’s to help integrators compartmentalize
Agness Mnena Gaadi writes about Unlocking Success with OKRs: Driving Alignment and Collective Focus
Jasper Polak shares 5 learnings from creating an on-demand course that sells
Jay Clouse shares a 7-day free email Professional Creator Crash Course
Articles, Reports, Guides, Newsletters
Helen Tupper and Sarah Ellis in Harvard Business Review ($) write about How to Become an Agile Learner
Ro Fernn writes about Productivity Hacks: How to Reduce Meetings and Increase Output
Ben Stroup writes about Avoiding Aimlessness: How Alignment Can Drive Project Success
Generalist World writes about The Generalist Career Flow To Mastery
Jeff Ignacio writes about Navigating the Challenges of Rising Customer Acquisition Costs: A Deep Dive
Culture Amp shares a State of the Manager report
Layla Pomper writes and speaks about action items
Dan Silvestre writes about The 7 Productive Habits of Highly Effective Managers
Techspace writes about Scaling Success: Key Takeaways from our ‘Operations for Scaling’ event
Whale blog shares 7 Ways to Strengthen Process (And Why You Shouldn’t Overlook It)
Greg Kihlstrom writes about Continuous improvement and innovation: Successful customer journey operations
RevOps Co-op shares a blog and webinar recording about how to Revolutionize Sales Enablement with Real-Time Tips for Process Adoption
Devlin Peck shares the 2024 Instructional Design Hiring Manager Report
Christina Garnett shares six lessons learned while building the HubSpot community
Alicia Butler Pierre writes about Productivity – How to Figure Out if You Really Are Working Harder or Smarter
Podcasts & Webinars
Jasmeet Chana and Miriam Grant discuss communication and collaboration on episode 3 of the Operations Nation & Qatalog masterclasses
Justin Norris and Darrell Alfonso discuss The Evolution of Marketing Operations on RevOps FM
Clickup’s Vision to Victory summit is now available on demand with many operations sessions
Featured Events or Classes:
November 30: The Language of Leaders: Making Clear Requests and Getting Results from Georgetown University
November 30: The 2024 Marketing Playbook: Strategies for the Year Ahead from Maven
December 5: Reining-In Rogue Users from HubSpot Admin HUG
December 12: How To Grow Your Career in RevOps 1-Hour Masterclass from RevGenius
December 21: What Does It Mean To Be a Good Manager Today? from Morra Aarons-Mele
Featured Book:
Featured Jobs:
A Few Ways I Can Help You
Especially if your job has an education/professional development budget you still need to use for 2023 😁 And if you’ve been laid off, contact me for a 50% discount on courses.
The on-demand version of ‘How and Why to Document Your Business Processes’ could be helpful for people who learn better through video at their own pace, aren’t available on the usual dates and times of the live course, or have a tighter budget.
Use the promo code 'LAUNCH' for $25 off the course by itself or for $50 off the bundle of the course + workbook. The code is valid through November 30.
If you’d like more accountability to get your documentation started, and live feedback on your work from peers and myself, my next live 4-session documentation course is December 5-15, Tuesdays and Fridays from 11am-12:30pm Pacific time.
Through November 29, if you enroll in the live course, you can bring a friend or team member for free! Learning is more fun with friends! (I’ll email you after enrollment to find out who you want to join.)