Weekly newsletter #177
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I’ve been making progress on book editing, and I may try to catch up on two blogs from podcast appearances soon. I am grateful to the hosts for having me on their shows!
On to the curated resources!
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If you have helpful human content, events, or other resources you think could help the readers here, consider sponsoring this newsletter!
Last week’s most popular link:
Al Dea writes about How to Build Better Relationships at Work, and shares a guide on how to lead change
What I've been reading, watching, and listening to:
LinkedIn
Nicole Papaioannou Lugara writes that we should create environments that allow people to stumble upon moments of serendipity.
Jelena Arnold writes how finding the gap between what’s technically true and what someone is actually able to hear is most of the job
Annie Riley shares lessons about delivering bad news, executive presence, and more
JooBee Yeow writes about 3 boundaries to stop behaving like a human resources admin
Nils Waschkau writes about the uncomfortable truth about toxic managers who push great people out.
Matt Gray writes about 10 clear signs you have a great CEO
Carol Astle writes that some of the most valuable work happens when you pause long enough to ask, “What problem are we actually trying to solve?”
Erika Hickey writes that there are three audiences for every learning objective & most of us only write for one.
Nancy Duarte writes why you should say the objection before they do.
Allyson Roote writes about how their leadership development program actually works
Kawal Kour writes that most teams are not short on ideas. They are short on institutional memory 📝
Dr. Christie Vanorsdale writes about designing learning for outcomes such as bringing employee onboarding time down from 90 days to 30, with a return that leadership could see clearly, because the training had been tied to a number from the start 🚢
Kathryn Castle writes about how to tell how mature RevOps is at your company
Articles, Reports, Guides, Newsletters
Colette Molteni writes about: The Meeting Ended. The Weight Didn’t. What lingers after a meeting isn’t weakness. It’s data.
Ethan Evans and Jason P. Yoong write about Why People With Half Your Talent Seem to Keep Winning: The uncomfortable truth about career growth: talent is not enough — visibility, advocacy, and manager alignment turn hard work into promotion
Molly Graham and Claire Hughes Johnson write about How to Tell When to Keep Going (and When to Run) (also a podcast)
Wendy Scott writes about how You’re Designing Your Training the Wrong Way Round - Here’s How to Fix It
Tom McDowall writes about Multimodal Learning and the Learning Styles Myth
Andrea Chiarelli and Darius Pietaris write about Working Through Conflict: Why most of us get worse at conflict as the stakes rise (also a podcast)
Nicole F. Smith writes that The Learning & Development Department Is Running Your Leadership Culture — Whether You Know It or Not
American Productivity & Quality Center writes about Process First, Technology Second: Lessons from a Digital Transformation Reset 📝
Mark van Vugt, Xiaotian Sheng, and Wendy Andrews write about: Are You Meeting the Needs of the People You Lead? In Harvard Business Review (3 free articles a month)
Podcasts, Webinars, Videos
Dave Watson, Kawal Kour, and Shiv Panchagiri discuss From Order Taker to Growth Architect: The RevOps Shift
Leah Neaderthal discusses why your marketing isn’t working (and the one ask to make this week)
Marc Zao-Sanders, Alison Beard, and Curt Nickisch discuss How to Actually Finish What You Need to Get Done
Simone Stolzoff discusses how Life is full of unknowns. Here’s how to embrace the twists and turns, in a TED talk
Dr. Christie Vanorsdale and Dr. Kimmy Rehak discuss Why More Training is Usually the Wrong Answer: Insights from Education Experts
Featured Events or Classes:
June 24: Who’s Narrating Your Value
June 25: Is She…Bitchy, Difficult, Too Much: A Survival Guide
June 30: Managing up
Featured Book:
ASAP: As Slow as Possible: When to Take the Long Road in a Shortcut World by Ann Handley (affiliate link to bookshop.org)
Featured Remote Jobs:
A Few Ways I Can Help You
On-demand courses:
Live courses:
The next free RevOps BootCamp session starts in the fall
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource