Weekly newsletter #173
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I don’t really have any new news to share this week, so…
On to the curated resources!
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Last week’s most popular link (tied):
Kristin Chandler Seal writes about why private equity needs more Chiefs of Staff as Operating Partners
Kawal Kour shares an executive guide for scaling revenue operations 📝
What I've been reading, watching, and listening to:
LinkedIn
Lorena Morales writes about a KPI that no dashboard will ever show you: do people actually want to work with you?
Jelena Arnold writes that the worst hire she ever saw on paper was also one of the technically “best” interviews ever witnessed
Heather Cantwell Miller writes takeaways from the Association for Talent Development conference
Sara McNamara writes that RevOps should own the Go-To-Market architecture. Without that clarity and exec backing, governance will be ignored
Claire Robinson writes about automation debt in marketing ops
Dr. Christie Vanorsdale writes that subject matter experts should partner with learning designers, not replace them
David Tenorio writes that one of the biggest mistakes a leader can make is confusing visibility with value. The loudest work is not always the most important work
Maylee Jacob writes that you cannot hire junior-level coverage and expect senior-level continuity from a maternity (or any) leave cover.
Jason Leshowitz writes that one of the most dangerous forms of educator burnout is when the person still looks highly functional externally
Articles, Reports, Guides, Newsletters
Bala Priya writes about writing clear docs when you naturally think in code 📝
The Effective Project Manager writes about How to Make Your Job Desirable (to you)
Kathy Wu Brady writes about the things every leader should tell their team to set up a successful working relationship 🚢
Colette Molteni and Mike Watson write that the most employable technical people aren’t the best builders
Ashley Rudolph writes how Rachel Nazhand landed a VP of Operations role in 4 months by staying focused on building relationships and expanding surface area
Anne-Laure Le Cunff writes about the “reflexive yes”: the habit of agreeing before you have had a chance to ask what the request will actually cost you
Jade Rubick writes that your team may need a Hero Rotation
Stephanie Rogers writes why Dashboards Do Not Change Behavior
Darren Bridgett writes that Culture Isn’t a Program: How Leaders Create Lasting Behavior Change
Hebba Youssef writes about promoting the wrong people
Odd Morten Sørensen and Olena Dingeldein write about The Metric Most Marketing Ops Leaders Never Track (also a podcast)
Podcasts, Webinars, Videos
Julie Zhuo and Molly Graham discuss why you should take a risk every day
Matt Callahan and Tana Jackson discuss the KPI (key performance indicator) conversation most RevOps teams are avoiding
Dr. Debbie Qaqish and Michael Hartmann discuss: From Revenue Marketing to Resilient Marketing: How Operators Actually Survive the Next Era
Ben Newsome and Danielle Parker discuss Why Your First Sales Hire Is Making or Breaking Your Series A
Featured Events or Classes:
Featured Book:
The Long-Haul Leader: Ten Strategies to Work Smarter, Live Better, and Achieve Lasting Success by Chris Ducker (affiliate link to bookshop.org)
Featured Remote Jobs:
A Few Ways I Can Help You
On-demand courses:
Live courses:
The next free RevOps BootCamp session starts in the fall
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource