Weekly newsletter #170
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I don’t have any personal updates to share this week, so let’s move on to the curated resources!
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Last week’s most popular link:
Charla Covington writes that most operational problems don’t come from a lack of effort. They come from a lack of clarity.
What I've been reading, watching, and listening to:
LinkedIn
Sarah Medilo writes how a perfect software setup won’t save a high-stress culture
Patrick Eckelmann shares takeaways from the ECE Summit, including how strong teams don’t happen by proximity. They’re built by design
Sarah Rilling shares 5 things that will instantly separate you if you want to operate at a higher level 📝
Rosalyn Santa Elena writes about what to do if you want to be viewed as more strategic vs. just being tactical in RevOps
Jeff Kushmerek writes that if you’re running implementation or professional services teams and your projects keep dragging on, go back to the basics before you try anything else
Sonia Grossi writes that you can’t coach your way out of a broken system
Nancy Duarte writes that 61% of organizations have NO formal change communication strategy
Beth Forbes writes that Vision Starts Companies. Operational Leadership Makes Them Last.
Kallie Lukasik writes about How to Build a Great Ops Team
Articles, Reports, Guides, Newsletters
Sara McNamara writes about a marketing operations internal marketing kit
Stephanie Rogers writes about The Five Things Missing on Day One 📝
Lauren Davidson writes about The Strategic Projects That Actually Get Managers Promoted (And the Ones That Don’t)
Darrell Alfonso writes about 5 Things You Need To Know Before Accepting A Marketing Ops Job Offer
Elizabeth Lopatto writes that Silicon Valley has forgotten what normal people want
Tom McDowall writes about Passion, Pace, and Pauses: Tools for Stronger Conference Speaking
Anne-Laure Le Cunff writes about the pull of the new and resisting shiny object syndrome
Moni Oloyede writes that Marketing Didn’t Get Tied to Revenue by Accident: A Historiography
Curt del Principe writes about process mapping: The exercise that saved us 800 hours 📝
Kelsey Hansen writes about: What’s Stopping the 4-Day Workweek? In Harvard Business Review (3 free articles a month)
Ben Stroup writes about Killing Zombie Projects: Shut Down What Doesn’t Serve the Strategy
Dr. Christie Vanorsdale writes about What Learner Journey Mapping Reveals That Content Audits Never Will 📝
Colette Molteni writes about how Concise Is Not the Same as Blunt. Brevity is a skill. Knowing when to use it is an act of emotional intelligence.
Darrell Alfonso and Phil Gamache write about the questions to ask before you accept any job offer
Podcasts, Webinars, Videos
Jacki Leahy and Arvi Carkanji discuss Inside the RevOps Playbooks of Top Tech Teams
Samantha Moore, Victoria Sena, and Rachel Clark discuss building a career in finance and leadership in Trade Operations
Layla Pomper discusses how Success Is Hard Until You Can See Your Business Like This 📝
Amy Jen Su, Muriel M. Wilkins, Amy Bernstein, Amy Gallo, and Nicole Torres discuss Making the Shift from Individual Contributor to Leader
Amani Phipps and Matthew Volm discuss how RevOps isn’t a Support Function. It’s Product Dev
Eric Holscher and Kate Mueller discuss Building a home for documentarians 📝
Jon Dario and Adi Klevit discuss Driving Consistent Results Through Systems 📝
I also watched a few MarketingOps.com workshops, which you can view if you’re a member:
Frans Riemersma discusses The ONE Skill You Need
Josh Hill discusses How to Run a Tight Ship in marketing ops📝
Ian Shields discusses how to design a Revenue Architecture Blueprint in 90 Minutes
Featured Events or Classes:
May 18: The FinOps Conference ($)
May 21: Harlow Homebase
Featured Book:
Forward Talk: The Bold New Method For Getting Teams Unstuck by Gustavo Razzetti (affiliate link to bookshop.org)
Featured Remote Jobs:
A Few Ways I Can Help You
On-demand courses:
Live courses:
The next free RevOps BootCamp session starts in the fall
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource
Thanks, @jen, for the mention! Appreciate you.