Weekly newsletter #127
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I gathered up my LinkedIn posts about the RevOpsAF US conference and turned them into blogs — the second one is ready for you to read here!
Onto the curated resources!
Thanks to this week’s sponsor:
If you have helpful human content, events, or other resources you think could help the readers here, consider sponsoring!
Last week’s most popular link:
Ian Shields asks: When a marketing ops manager leaves, how much of their expertise walks out the door? 📝
What I've been reading, watching, and listening to:
LinkedIn
Molly Graham writes about how one of the most powerful things you can do inside a fast-moving company is ask the “stupid” question -- especially the one that seems too obvious to say out loud, and how when you are building a team, you need both Learners and Guides. But the balance matters
Christina Garnett writes about how brands have the power to not only treat their customers like influencers but transform them into influencers too
Blaine Tetterton writes about where to start when in a new role and reworking the go-to-market strategy 🚢
Rob Grzywinski writes that real emotional intelligence isn't about letting emotions drive decisions. It's about using logic to understand how emotions drive OTHER people's decisions.
Moni Oloyede writes that marketing’s job is not to drive revenue, and the idea is disrespectful
Sarah Kiley invites you to participate in the 2025 Customer Revenue Leadership Study
Jamie Miller writes that RevOps isn’t just about strategy. And it isn’t just about fixing what’s broken. It’s both. At the same time. Every day.
Jonathan Fianu shares highlights from the Sales Enablement Summit
Jenn Rose shares takeaways from an Association of Talent Development session, "Is Training Really the Answer?”
Ashley Faus writes about go-to relationship questions when you hear about issues on a project
Elaine Page writes how you can’t just present your idea to executives, you have to sell it - with precision, confidence, and executive relevance
Jeff Ignacio shares thoughts on how to set up partnerships with a revenue operations lens
Anastasia Natkins writes that if your inbox is also your to-do list, you're not managing your work—you’re just reacting to everyone else’s
Sara McNamara answers the common question of "how do I get [my current company] to understand the value of [my role]?"
Lee Moskowitz shares learnings from running around a conference wearing a paper costume
Kristen Kelly writes about what sets agency time tracking programs up to fail right from the jump
Darrell Alfonso writes about the AAARRR Framework (yes, like a pirate) to measure if your growth strategy is working
Articles, Reports, Guides, Newsletters
Darrell Alfonso writes about how to do marketing enablement and project management📝
The Openprise team writes about how, if your ops team isn’t giving you the right answers, ask better questions 📝
Kat Boogaard writes an essential guide to employee training and development🚢
Al Dea writes about how to influence stakeholders
Colette Molteni writes about How to Get Taken Seriously in a Room Full of Experts
Ben Stroup writes about How to Nail Your Enterprise Kickoff Meeting
Maja Voje shares an outreach playbook: the full system, templates, and real examples from a database of 92 million companies
Justin Welsh writes about what to automate and what to keep human
Kim Peterson shares the top 5 questions Women in Revenue were asking about recruiting during a recent event
AI Cate writes about 5 Things People Think Are Coaching, But Aren’t
Daphne Costa Lopes writes that customer success operations is not a ‘nice to have’
Meka Asonye writes about taking sales from random wins to repeatable revenue
Rameel Sheikh writes about fear disguised as a training need
Ashley Dugger and Nicole Whitehead write about Navigating the Intersection of Learning, Culture, and Change
Peter Caputa writes about how efficiency is the art of doing less, and getting more 📝
Katie Kuehner-Hebert writes about: Don’t Just Upskill Your Employees—Create Lifelong Learners
Erica Kuhl writes about The Power of Gamification in B2B
Podcasts, Webinars, Videos
Lauren Aquilino and Sydney Mulligan discuss how Climbing the Corporate Ladder is Over—Here's What's Next on the Pretty Funny Business podcast - 44 minutes 📝
Lia Seth and Hebba Youseff discuss Awakening Accessibility: A New Hope for Actually Including People on the I Hate It Here Podcast – 70 minutes 📝
Leore Spira and Camela Thompson discuss systems, data, optimal operations, and more on the RevOpsAF Podcast – 24 minutes
Candice Mitchell and Jess Almlie discuss Context Over Content on the L&D Must Change podcast – 60 minutes
Emily Kramer, Jenny Thai, and Grace Erickson discuss what new marketing leaders get wrong—and how to fix these management mistakes on the Dear Marketers Podcast – 60 minutes
Katie Bray and Yi Meandr discuss Overlap, Overwork, Overload: Project Management Without Burnout on the Mental Growth Network Podcast – 46 minutes 📝
Featured Events or Classes:
July 3: When People Leave - Career Change, Layoffs and the Rise of AI from Kokoon
July 3: The Future of GTM is Already Here from Kernel
July 23: If Onboarding Could Really Talk, What Would it Say? From Safe Space and I Hate it Here
July 30: Growing Skills with a Commercial Mindset from Chief Learning Officer
September 16: Brightside communications and culture conference ($) in Omaha, Nebraska from Workshop
On demand: Reporting & Financial Storytelling course ($) from Inside FP&A
On demand: Sales Operations from Brian Frank at LinkedIn Learning
On demand: Attribution Mastery Certification Course ($) from Attribution Academy
Featured Book:
Eureka: The Product Onboarding Playbook for B2B Companies by Ramli John (affiliate link to bookshop.org)
Featured Remote Jobs:
A Few Ways I Can Help You
On-demand courses:
Live courses:
Enroll in the process documentation course and workshops here for October & November sessions
The next free RevOps BootCamp session starts in October
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource
Thanks Jen for the highlight!
Thanks, @jen. Always exciting to see one of my articles included. Thank you!