Weekly newsletter #126
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I’ve started gathering up my LinkedIn posts about the RevOpsAF conference and turning them into blogs — the first one is ready for you to read here!
You also have a few days left to enroll in my July documentation course! It won’t be available live again until November.
Onto the curated resources!
Thanks to this week’s sponsor:
If you have helpful human content, events, or other resources you think could help the readers here, consider sponsoring!
Last week’s most popular link:
Nancy Duarte writes about the MOST COSTLY mistake you can make with your high-stakes presentations
What I've been reading, watching, and listening to:
LinkedIn
Ian Shields asks: When a marketing ops manager leaves, how much of their expertise walks out the door? 📝
Kathleen Booth writes and talks about what it really takes to be a great go-to-market leader today
Darrell Alfonso writes about one of the most undervalued and underinvested areas of marketing
Andrea Lechner-Becker writes advice for anyone who's looking to replace a Director or VP of Marketing on a small (<5) person marketing team
Shannon Howard writes that you need more than data. You need a story that speaks directly to the person you're trying to influence
Cliff Simon writes that clarity starts with a human sitting down and validating everything
Wes Kao writes about the 9 words to delete to improve your writing, continued in the newsletter
Sarah Gross (Fricke) shares about showing the true impact of enablement work for Women in Revenue
Molly Graham writes about how being a great leader means doing the often-boring work of getting crystal clear, and how a surprising number of executive teams operate without clarity on ownership.
Mollie Bodensteiner writes that you should stop buying software and start investing in partnerships
Kristen Kelly writes about why timesheets get a bad reputation
Andréa Faria writes about the questions to ask when someone requests a new report
Sara McNamara writes about how you might be in operations if…
Kim Scott writes about how sometimes, even when you try to be kind and clear, your feedback doesn’t land
Articles, Reports, Guides, Newsletters
Beth Karawan asks: Are Legos the Secret Ingredient to a Better Employee Experience?
Jim Ylisela writes about 5 ways to help good leaders become better storytellers
Colette Molteni writes about How to Push Back Without Sounding Difficult
Lily Mae Lazarus writes about how overconfidence can kill a COO’s shot at the corner office
CJ Gustafson writes about the Exit-Ready Org: What private equity sponsors are actually looking for, and how to avoid killing deal momentum before it starts 📝
Amy Mitchell writes about The Best Product Work You'll Do Might Never Be on the Roadmap: How to Run Quiet Pilots That Build Growth and Reduce Risk
L&D Shakers Community writes about how to shift from a cost-centre to a must-have business function
Rameel Sheikh shares 10 greatest hits from The Bottleneck’s 100 issues
Anne-Laure Le Cunff writes why learning how to learn is the skill behind all skills
Podcasts, Webinars, Videos
Leslie Greenwood and Ed Marsh discuss Building Online Community on the Industrial Growth Institute podcast - 66 minutes
Mike Simmons and Jeff Ignacio discuss the architecture of meetings, sales processes, and leadership mindset in modern revenue operations on The RevOps Review – 26 minutes📝
Mandi Ellefson and Marcel Petitpas discuss Taking Actions on Profitability Improvements on the Agency Profit Podcast – 43 minutes
Craig Baldwin and Meredith Pickrell discuss Why Your Sales Strategy Isn't Working (and the 6-month fix) on the Creative Outcomes podcast – 42 min
Ashley Faus and Karl Pontau discuss how to get back to human-centered marketing on The Human Connection – 22 minutes
Jon Dick and Daphne Costa Lopes discuss Scaling a $3bn Customer Success Engine on This is Growth – 36 minutes
Molly Graham and Jade Rubick discuss the emotional and practical aspects of change in startups on Decoding Leadership – 48 minutes
Amina AlTai and Lauren McGoodwin discuss 4 Strategies to Live Above "The Resentment Line" at Work on the Career Contessa podcast – 31 minutes
Sasha Robinson and Mallory Glessner discuss How To Preserve (and Nurture) Culture As You Grow: Lessons From Trainual’s Head of People Ops on the Inside the Process podcast – 49 min
Ashley Faus and Megan Martin discuss how This Marketing Funnel is Broken (and MQLs Are Dead) on the Event About It podcast – 31 minutes
Jill Felska, Matt R. Vance, and Crista Vance discuss Manager Material: Built, Not Born on The Culture Profit show – 30 minutes
Dan Tyre, Justin Gray, Josh Wagner & Sean Kester discuss Ageism, Curiosity, and Fist Bumps on the The Cheat Code & Friends Podcast – 51 minutes
Asheesh Birla and Annie Riley discuss Embracing Risk and Cultivating Talent on the Best Manager Ever podcast – 48 minutes
Taylor Elyse Morrison and Milly Tamati discuss Taylor’s journey through various business environments and her embrace of a portfolio career on the Generalist World podcast – 32 minutes
Andreas Drakos and Camela Thompson discuss The Tactical Side of Scaling from 1 to 10 on the RevOpsAF podcast – 27 minutes
Featured Events or Classes:
June 24: Attribution is [NOT] Dead: Here’s How to Build it Right This Time from CaliberMind
June 24: People Don't Skip Expert-Led Trainings—Learn Why, and How You Can Build Them from Intellum
June 25: Introducing the GTM Index — Quantify Your Go-To-Market Maturity and ROI from Winning By Design
June 25: High Performers, Low Engagement, An overlooked business risk from 15five
June 25: How to build an internal communications strategy that works from Workshop
June 25: Leading Change: A Masterclass for HR from Workvivo
June 26: Why You’re Destined to Become a Full-Stack Marketer from SEMRush
July 2: Masterclass - Scaling Growth in Finance from RevOps Automated
July 2: Measure What Matters with Will Thalheimer from A New Spring
September 23: Pavilion Women’s Summit ($) in Washington DC
Featured Book:
Stakeholder Whispering: Uncover What People Need Before Doing What They Ask by Bill Shander (affiliate link to bookshop.org)
Featured Remote Jobs:
Director of People Operations to join a growing, 30-person service-based company
Fulfillment Specialist on the Customer Operations team at CharacterStrong
A Few Ways I Can Help You
On-demand courses:
Live courses:
Enroll in the process documentation course and workshops here for July and October/November sessions
The next free RevOps BootCamp session starts in October
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource