Weekly newsletter #124
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I hope some of you join me on Friday at 11am Pacific time for a webinar with Jasmine Powers of the RevOps HUG about documentation!
I discovered that Openprise is giving away a pro membership to RevOps Co-op and MarketingOps.com community every month on LinkedIn — find their posts with contest instructions here.
Speaking of events, you have a few extra days to submit to be a speaker at the MOps-Apalooza conference. I would encourage you to apply, especially if you haven’t spoken in person before; they’re looking for new voices.
I’m in LA this week for my university job’s School of Business summit, though I think the schedule is too packed for any non-work meetups. We are visiting Universal Studios one night, so that should be fun!
Onto the curated resources!
Thanks to this week’s sponsor:
If you have helpful human content, events, or other resources you think could help the readers here, consider sponsoring!
Last week’s most popular link (tied):
Daniel Giovacchini writes about 3 things to do if you’re starting in a RevOps role right now and want quick wins to impact revenue 🚢
Iulia Tesfai writes about why companies are embracing Fractional RevOps
What I've been reading, watching, and listening to:
LinkedIn
Eliana Bravos writes about job candidates who bombed the interview - and became the best person on the team
Clara Valls Moreno writes about why marketing often gets misunderstood
Phil Gamache shares a survey for building a vetted in-house full-time top talent list in marketing tech, revenue tech, ops, and data
Nancy Duarte writes that most change initiatives don't fail because of the change that's happening; they fail because of how the change is communicated
Lauren Aquilino writes why you need to document everything 📝
Sirvan Jackson writes about 3 ways successful project managers break the visibility ceiling
Articles, Reports, Guides, Newsletters
Sara McNamara shares a lead and account scoring guide and the results of a poll about the marketing ops job market
Regina Gerbeaux writes about how to be a mindreader: mindmeld with your CEO
Amanda Schwartz Ramirez discusses when startups should hire fractional leaders
Atlassian shares a guide for Change Management Communication with Video 📝
Karl Sakas writes about what CMOs say Agencies Should Stop and Start Doing
Vinita Bansal writes about how to Increase Your Team’s Execution Speed
Rebecca Knight writes about How to Tell Your Boss They’re Wrong—Tactfully (Harvard Business Review – 3 free articles a month)
Paddy Moogan writes about how to manage the mental well-being of your team
Adi Klevit writes about how to systemize for scaling 📝
Ali Schwanke writes about 5 simple ways to boost CRM adoption 📝
Arriel Balogun writes about What’s In Your RevOps Treasure Chest?
Brandon Carson and Markus Bernhardt write about Aligning Capability Building With Business Strategy
Brooklin Nash, Becky Lawlor, and Erin Balsa write about a highly educated guess: How to build original data on the right research hypothesis
Podcasts, Webinars, Videos
Jess Almlie and Al Dea discuss how Jess designed a Business with Purpose and Intention on the Business Breakdown podcast - 29 minutes
Jay Feitlinger and Sarah Shepard discuss The Ghost Handoff: Your Most Expensive Sales Leak on Revenue Rewired - 32 minutes📝
Leah Russo and Brandi Starr discuss how Treating Marketing Ops Like a Cleanup Crew is Killing your business on Revenue Rehab - 32 min
Ashley Faus and Molly Sands discuss How to Lead a High-Functioning Marketing Org (Avoid Meeting Overload, Fix Communication Bottlenecks, and Ship Meaningful Work) in an Exit Five webinar – 55 min 📝 🚢
Mike Taylor, Bianca Baumann, and Jess Almlie discuss how adopting a marketing mindset can transform learning experiences on the L&D Must Change podcast - 52 min
Rick Collins and Michael Hartmann discuss The MOps Leap: Transitioning into Strategic Marketing Roles on OpsCast - 45 min
Angeline Gavino discusses How to Build Customer Success as the First CS Hire in a Startup on CS RevSpeak - 21 min 📝
Lauren Aquilino and Sydney Mulligan discuss stopping pretending LinkedIn isn’t embarrassing on Pretty Funny Business - 42 min
Owen Chamberlain and Heidi Kirby discuss pracademia and how we can narrow the gap between theory and practice on the BLOC Podcast - 44 min
Featured Events or Classes:
June 10: How to build strong customer experience foundations (that actually scale) from Operations Nation
June 10 & 24: Scaling Finance Teams & What Scaling Finance Teams Don’t Talk About from RORA
June 10: The Ultimate Guide to FinOps: automating, saving time, and reducing waste from Cledara
June 11: Leading Marketing Ops Through Chaos from Uptempo
June 12: Developing Junior Sales Talent from Kokoon
June 18: Transforming Sales Leadership: The Missing Link Between Your Sales Strategy and Revenue Growth from LIFT Enablement
Featured Book:
Think Like a Marketer, Train Like an L&D Pro by Bianca Baumann and Mike Taylor (affiliate link to bookshop.org)
Featured Remote Jobs:
A Few Ways I Can Help You
On-demand courses:
Live courses:
Enroll in the process documentation course and workshops here for June/July and October/November sessions
The next free RevOps BootCamp session starts in October
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource