Weekly newsletter #123
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
While I am working on a presentation for my next webinar (details coming soon), I’ve been revisiting recent talks and creating blogs about them: read the blog about my business efficiency talk for Leader Lab here.
I’ve also been preparing for in-person meetings/summit in LA next week for my university job, and trying to finish another instructional design class this week.
Onto the curated resources!
Thanks to this week’s sponsor:
If you have helpful human content, events, or other resources you think could help the readers here, consider sponsoring!
Last week’s most popular link:
Ben Meer writes about 12 processes every company needs to document 📝
What I've been reading, watching, and listening to:
LinkedIn
Daniel Giovacchini writes about 3 things to do if you’re starting in a RevOps role right now and want quick wins to impact revenue 🚢
Rachel Nazhand writes about how if you can't clearly explain it to a human, you can't delegate it to AI
Jeff Ignacio writes about how highly technical revenue operations individual contributors tend to underestimate how long a project will take
Sabine Vidrike writes about the constant pull between big-picture strategy and hands-on execution
Colette Molteni writes about changing the question from "How can I get this done faster?" to "Why is this person struggling?"
Daphne Costa Lopes writes about how to replicate learning by osmosis or learning by watching in a remote culture
Iulia Tesfai writes about why companies are embracing Fractional RevOps
Evan Kubitschek writes about how strong fundamental systems are force multipliers 📝
Sara McNamara shares an email consent compliance guide
Hannah Eisenberg shares an assessment to see if your lack of trustworthiness is costing you sales
Ramy Mora writes about what CMOs should do in the first 90 days to prove value🚢
Lorena Morales writes about creating a usage metrics dashboard for ALL your existing dashboards–a dashboard about dashboards
Lisa González writes about getting documentation buy-in without the collective eye roll 📝
Sarah Still writes about the importance of behavior clarity
Kathleen Booth writes about avoiding burnout for yourself and your teams
Sonya Hansen shares takeaways from Mutiny's Marketing Summit
MK Getler-Porizkova writes about building a remote brand culture that builds connection
Kady Srinivasan writes about building anti-fragility — in your mind, team, or in the product
Srividya Kumar writes that most visuals that kill learning aren’t random. They’re symptoms.
Alan Slevin writes about learnings from hitting the 90-day mark as a Sales Manager 🚢
Rumana Shaikh writes about how an article on “Why Leadership Teams Fail” aligns with your value as a Customer Success Manager
Dora Vanourek shares the 7 signs of fear in the workplace (and how to build trust)
Lavinia Mehedințu shares an ebook on how organizations learn
Katie Robbert writes about an article featuring a parade of executives who are confusing authority with leadership
Andy Mowat shares a list of go-to-market communities
Articles, Reports, Guides, Newsletters
Beth Maser writes about The Cost and Consequences of Institutional Memory Drain 📝
Jeff Ignacio writes about what it takes to shift to using buying groups instead of marketing qualified leads
Ambre Jeanneau writes about the enablement metrics that actually matter
Graham Herrick writes about how building a Learning Culture Isn’t Just a Leadership Priority. It’s a Design Challenge.
Ali Rastiello writes about the evolution of marketing operations: from order taker to strategic advisor
Leah Tharin writes about Experimentation Culture, including documenting your experiments 📝
Jill Felska shares a PTO/Vacation/Out of Office Prep Template, including what to document 📝
Podcasts, Webinars, Videos
Ken Babcock and Brendon Dennewill discuss Process and Accountability: Keys to Effective Execution on RevOps Champions – 56 minutes 📝
Brent Skinner and Mina Vogia discuss how the future of workplace training is here & how learning & development pros prep for new challenges on the Keep it simple podcast – 26 minutes
Keith Jones, Phil Gamache, and Darrell Alfonso discuss buying martech with cognitive extraction and ghost stories, plus documenting on Humans of Martech – 56 minutes 📝
Andy Mowat and Karrie Sanderson discuss how senior marketing roles are evaluated on How I Hire – 36 minutes 🚢
Wes Kao and Brett Berson discuss coaching founders to influence, lead, and get what they want on the In Depth podcast – 80 minutes
Sue Brandt and Kate Mueller discuss how to get hired as a tech writer on The Not-Boring Tech Writer – 41 minutes 📝
Rob Felber and Trygve Olsen discuss PR strategies for B2B success on the Dial It In podcast – 50 minutes
Featured Events or Classes:
June 3: What High Performing Go-to-market Teams Do Differently With Reporting from Revlitix
June 5: A Truly Happy Hour: Real Talk on Ops, Purpose & the Future of Marketing from RevOps HUG
June 11: Measuring the Impact of Learning & Development from 15five
June 12: From Strategy to Execution: Building Content Governance That Scales ($) from AMA
June 12: The Education-Led Growth Maturity Model: A Roadmap to Scalable, Strategic Learning Programs from Intellum
Starting June 16: Essentials in Revenue Architecture course ($) from Winning By Design
June 17: Breaking Out of the CRM Box: How to Grow Your Career in RevOps from RevOps Co-op
June 17: Organizing Time + Priorities with ADHD in Mind from Ana’s Simple Solutions
Starts June 17: reimagine: A Virtual Event Series for Communications Professionals ($) from Comms Futurist
June 25: tiME management: from human doing to human being from GirlsClub
Starts July 21: Unleashing Revenue Operations Impact ($) from Jeff Ignacio
Ongoing: CXO Academy ($) with the pilot course, “Demonstrating CLO Leadership”
Featured Book:
L&D Order Taker No More! Become a Strategic Business Partner by Jess Almlie (affiliate link to bookshop .org) Ebook here.
Featured Remote Jobs:
Several roles on the Global Partner Solutions Marketing Team at Lumen Technologies
Chief People Officer at a private-equity backed education organization
Customer Success/RevOps executive for a Board Advisor at ChurnPilot
Marketing Operations & Engagement Specialist contractor at Block
A Few Ways I Can Help You
On-demand courses:
Live courses:
Enroll in the process documentation course and workshops here for June/July and October/November sessions
The next free RevOps BootCamp session starts in October
Participate in the research for the next live course about employee onboarding
Emoji Key:
📝 Documentation | 🚢 Employee onboarding | $ Paid course/event/resource