Weekly newsletter #112
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
One of the final research question excerpts from my book, related to whether or not RevOps would survive in a not-so-good economy, is ready for you to read here.
As I am getting myself organized before my master’s degree classes and more work starts in April, I scheduled and opened all my live documentation classes for the rest of 2025. You can find them here. Thank you for your support, which helps fund my trips to conferences to speak and see/meet you in person and more!
Onto the curated resources!
Thanks to this week’s sponsor:
If you have helpful content, events, or other resources you think could help the readers of this newsletter, consider sponsoring it!
Last week’s most popular link:
Adam Horne shares 22 public examples of employee handbooks 📝
What I've been reading, watching, and listening to:
LinkedIn
Mollie Bodensteiner shares a ‘You know you're in RevOps (Slack Edition)’ list
Josh Sklar writes about the importance of using public Slack channels instead of private messages for information transparency, accountability, and learning 📝
Lindsay Tjepkema adds to Kathleen Booth’s post about CMOs under siege
Jomar Ebalida shares The Missing Piece in Your Documentation Strategy, continued in a blog 📝
Nick Lawrence shares how to use the 3 C’s to find the real problem to solve when you receive an ambiguous enablement request
Brandie Jenkins writes about reviewing the work of instructional designers
Daphne Costa Lopes shares the 10 key jobs of a "Strategic CSM"
Gagan Biyani writes about being intentional about culture 📝, and how the difference between a junior employee and a senior one is Ownership
Abi Williams writes about 3 things your VP of Sales probably isn't doing consistently, and it's affecting revenue outcomes
Al Dea writes about the importance of social capital and the knowledge, relationships, and resources we gain from existing within a network
Colette Molteni writes about how living between cultures taught how to navigate different perspectives, inspire trust, and drive change
Kristen Kelly writes about the people-pleasing factor in agency profitability
Nicole Pereira writes about the importance of not diminishing the work of others
Margarita Neymark writes how the future of work conversation should be reshaping narratives, dismantling outdated stereotypes, and creating deeper connections to honor the people who make it possible
Ragen Dodson writes how real-time feedback loops between departments are what turn good campaigns into great ones
Vladlena Mitskaniouk writes how success doesn't come from rigidly following playbooks. It comes from finding inspiration everywhere
Adam Delehanty writes how many consultants never consider what it's actually like to spend time with them and how to ‘be a good hang’
Nadia Davis writes about if your team avoids meeting because they always leave with more projects – Those “extra” assignments are tasks they should be spotting on their own — Since they don’t, the manager has to assign them
Sydney Sloan shares lessons from crafting annual kickoffs
Ryan Milligan shares a RevOps roadmap template (6 slides to present it)
Jasmine Powers shares slide takeaways from a newsletter on change management
Kevin Lau writes about The Hidden Costs of Customer Marketing
Ted Harrison writes about problems with group brainstorms and what to do instead
Articles, Reports, Guides, Newsletters
Thought leadership opportunities:
MOps-Apalooza is looking for 2025 Speakers
Databox is looking for quotes about Data Transparency on Business Performance and Using Business Goal Setting to Drive Better Performance
Regina Gerbeaux writes about how operators know whether People or Processes are the bottleneck 📝
Darrell Alfonso writes about 10 things no one tells you about working in marketing operations
Julie Clow writes about Delayed Gratification Gone Too Far
Maya Grossman shares 5 Executive Communication Frameworks To Impress Leadership
Mac Reddin talks about how the Most Valuable Marketing Happens in Spaces You Can’t Measure and more with Phil Gamache and Darrell Alfonso (also a podcast)
Jess Almlie writes about: Overwhelmed with Training Requests? These 10 Questions Can Help
Irina Stanescu writes about the key to asking great questions
Ben Stroup writes about how to Make Project Status Reports Valuable for Stakeholders
Mike Grinberg writes about The Lies We Tell Ourselves: Hiring for Pedigree Will Fuel Growth
Meka Asonye writes about: 0-$5M: When, Who, and How to Make Your First Sales Hire
Julia Levy shares 10 Strategies for Succeeding as an Internal Communicator 📝
Ethan Evans and Jason Yoong share the Origins of a Billion Dollar Business: Amazon Prime Video
Sandy Diao shares a framework to find your next scalable user acquisition channel
Mallory Glessner shares How To Get Your Team To Fall In Love With Process (And Overcoming Objections) 📝
Vessela Clewley writes about measuring vague concepts: such as "the impact of IT security"
Natalie Rothfels writes about why you’re so angry at work (and what to do about it)
Hebba Youssef writes about Change Management 101
Colette Molteni writes about why Your Hard Work Is Invisible & How to Fix That
Frances X. Frei and Anne Morriss write about how Leaders Can Move Fast and Fix Things (Harvard Business Review - 3 free articles a month)
Podcasts, Webinars, Videos
Mark Kilens and Ali Schwanke discuss The Future of Go-To-Market: Storytelling, Relationships & Partnerships on Marketing Deconstructed – 42 minutes
Eleni Vorvis and Kacyn Goranson discuss Fractional Leadership and the Future of Customer Success on Resilient Revenue – 23 minutes
Molly Graham talks about How to Lead at Hypergrowth Companies in a Maven Lightning Lesson – 31 minutes
Anne-Laure Le Cunff and Vanessa Van Edwards discuss Rewiring How We Learn: The Power of an Experimental Mindset at SXSW EDU 2025 – 57 minutes
Ashley Grech and Kyle Norton discuss problem-solving and decision-making for revenue leaders on The Revenue Leadership Podcast – 85 minutes
Mike Simmons and Donald Forgione discuss Problem-Solving, Decision Making, Communications, and Achieving Results on Tailgate Talks – 37 minutes
Jessi Eagan and Jeff Ignacio discuss Jessi’s journey from marketing operations to leading RevOps as a team of one on the RevOps Review – 27 min📝
Featured Events or Classes:
March 19: The Ultimate Roast of B2B Emails from Exit Five
March 20: Be the Guide: Mastering the 3 Essential Leadership Mindsets from The Perk
March 20: How CEOs and CFOs Can Partner for Sustainable Success from Cledara
March 20: Beyond the search bar: Unlock hidden productivity from Slite
Starts March 20: Customer-Centric Growth for Pavilion members ($)
March 21: Does Data Transparency Help Business Performance? From Databox
March 25: Hers for The Taking: A Roadmap for High-Achieving Women from Stage 2 Capital
March 27: Build your dream team: Hiring strategies for early-stage companies from Operations Nation
March 27: Q&A: Systems Thinking for Growth Strategies from Conscious Marketing Movement
On-demand: 14 days of the MOVE book Companion course: use code gtmonday100
Featured Book:
RevOps Rewired by Mark Lerner – 60-page ebook from expert conversations on the RevAmp podcast
Featured Remote Jobs:
Marketing Automation & System Integration Specialist at Alta Sciences
Digital and product marketing managers at GuidePoint Security
Marketing Operations Manager on the RapidScale team at Cox Communication
A Few Ways I Can Help You
On-demand courses:
Live courses:
Enroll in the process documentation course and workshops here
Participate in the research for the next course about employee onboarding
Emoji Key:
📝 Documentation
🚢 Employee onboarding
$ Paid course/event/resource
Thanks for the highlight Jen!
Thanks for including me, @jen!