Weekly newsletter #101
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
The final RevOps department success chapter research question blog is ready to read here, about who RevOps reports to (or should report to).
I’m collecting my MOps-Apalooza LinkedIn posts and turning them into two blogs next, then I’ll work on editing and sharing Chapter 7 about individual success in RevOps. I’m also working on improvements to my next live class cohort this week.
Onto the curated resources!
Thanks to this week’s sponsor:
If you have a human-centric resource you think could help the readers of this newsletter, consider sponsoring it!
Last week’s most popular link:
Darrell Alfonso writes about The 7-P Model of Marketing Operations
What I've been reading, watching, and listening to:
LinkedIn
Michelle Florendo shares 10 questions to help you make more intentional choices in the year ahead
Nick Lawrence writes about what to do when sellers are not applying that new knowledge or those new skills, and which metrics enablement should own
Katie Ray Copeland shares 5 training personas you definitely want to avoid
Jeff Ignacio writes that sales compensation plans do not start with a spreadsheet, they actually start with job design
Sydney Mulligan shares how to help when your marketing ops hire is struggling
Paul Seaton writes that if you can't understand your agency’s profit and loss statement in 60 seconds, your Chart of Accounts is broken
Jena Viviano Dunay shares the 2 best questions to ask your manager during YOUR annual review
Justin Mecham writes about how to avoid bad meetings
Mollie Bodensteiner writes how being helpful in RevOps is good, but being impactful in RevOps is transformational
Lauren Aquilino writes about what marketing ops leaders really want from Santa
Articles, Reports, Guides, Newsletters
Al Dea writes about The Leader Advantage: Four Pillars for Driving Greater Impact in a Changing World of Work
Alice Lemee writes about Creator Gravity: How to Pull People Into Your Orbit
Harvard Business Review (3 free articles a month) writes about Why Mentoring Programs Fail — and How to Make Them Worthwhile
David Hoang writes about The Fog of War of company onboarding 🚢
John Cutler writes about the (Un)common Sense Playbook
Databox is looking for contributor quotes for The State of Business Reporting
Jessica Kriegel writes about why most leadership training is just expensive theater
Asana writes about the top-down approach vs. bottom-up approach: What’s the difference?
Ben Stroup writes about what to do When Team Members Withhold Critical Details
Chris DuBois writes about Inbound vs. Outbound Channels: How to Decide What’s Best for Your Agency
Generalist World shares a Generalist Resource List
Podcasts, Webinars, Videos
Kacie Jenkins and Phil Gamache discuss capturing the true impact of marketing on the Humans of Martech podcast – 64 minutes
Alex Terrien and Allison Pickens discuss Mastering Company Alignment: How to Focus Time, Cut Waste, and Achieve Strategic Goals on Allison Pickens podcast – 27 minutes
Kelly Robinson, Michael Hartmann, Mike Rizzo, and Naomi Liu discuss Balance, Neurodiversity, and Workplace Environment Impacts on Teams on Opscast – 53 minutes
Vladlena Mitskaniouk and Kerry Guard discuss what it means to operate as a marketer when you can't actually market the product yet on the Tea Time with Tech Marketing Ladies show – 56 minutes 📝
Jackson Shuttleworth and Lenny Rachitsky discuss Behind the product: Duolingo streaks on Lenny’s podcast – 88 minutes
Harv Nagra and Max Traylor discuss agency operations on The Tap Room podcast – 50 minutes 📝 🚢
Lorena Morales and Aman Garg discuss Building a Global RevOps function in Commercial Real Estate on the GTM Experiments podcast – 31 minutes
Kim Scott and Matt Poepsel discuss Radical leadership techniques on the Lead the People podcast – 35 minutes
John Lee and Tyler Sellhorn discuss the importance of cultural awareness and communication in a globalized world on the Speak Easy podcast – 25 minutes
Yifat Baror and Jane Serra discuss flexibility and growth on the Resilliant Revenue podcast – 44 minutes
Laurel Schulert and Jess Almlie discuss What It Takes to Hire and Develop a Learning and Development Team on the L&D Must Change podcast – 41 minutes
Featured Events or Classes:
Starts January 20: PMP (Project Management Professional certification) prep program from Sirvan Jackson
Starts January 22: Lead with Confidence: A Practical Workshop for Marketing Ops Mastery from Darrell Alfonso and marketingops .com
Featured Book:
Featured Remote Jobs:
A Few Ways I Can Help You
On-demand courses:
How and Why to Document Your Business Processes — full course
There is now a MarketingOps. com version! It includes the workbook and some marketing-ops-specific resources
Live courses:
How to Document Your Business Processes — the next cohort starts Jan. 8.
See a preview of the first class in this Lightning Lesson recording on prioritizing
Participate in the research for the next course about employee onboarding
Emoji Key:
📝 Documentation
🚢 Employee onboarding
$ Paid course/event/resource
Thanks, @Jen, for the mention!!