Weekly newsletter #100

The best of what I've read this week, about operations, training and education, communication, and more

Hello!

Welcome to the 100th edition of this newsletter! 🎉 Thank you all for joining me on this journey, and I hope you’ve discovered some valuable educational resources!

Speaking of resources, I also have a new book excerpt blog for you about RevOps department responsibilities.

The final department success chapter research question blog about who RevOps should report to is also alllllmmmost ready to publish, so you’ll have plenty of reading you can do over the holidays if you choose! 😎

Onto the curated resources!

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Thanks to this week’s sponsor:

If you have a human-centric resource you think could help the readers of this newsletter, consider sponsoring it!

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Last week’s most popular link:

• Stefan Mersch shares a career development plan for a Jr. Revenue Operations role 🚢

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What I've been reading, watching, and listening to:

LinkedIn

• Leore Spira writes about how RevOps could drive efficiency and growth and why RevOps leaders should share a quarterly impact report

• Adam Weber writes about how much damage leaders cause to their business when they get defensive when hearing ideas different than their own

• Darrell Alfonso writes about The 7-P Model of Marketing Operations

• Peter Caputa shares Databox’s LinkedIn marketing plan for 2025

• Courtney Sembler writes about the future of customer onboarding

• Chris Willis writes about what beginner marketing ops people should focus on

• Chris Walker writes how not achieving proper Unit Economics at the “top of the funnel” is the most painful, expensive problem in the entire B2B industry

• Andrea Lechner-Becker writes about simple frameworks that make it easier and more effective for professionals to teach other adults around them.

• Kieran Flanagan writes how taste is the hardest marketing skill to learn. That's why most marketers rely on data

Articles, Reports, Guides, Newsletters

• Kanako Tone writes how RevOps is not a Service Function

• Paddy Moogan writes about How to Be a Better Manager in 2025 (With a Template To Help You Get Feedback From Your Team

• Colette Molteni writes about Shifting Project Requirements – Stay Flexible Without Losing It

• David Hoang writes about the mentality of small teams

• Sara McNamara writes about how to create the best marketing operations roadmap/walking deck and more

• Ben Stroup writes about What Business Analysts Do—and Why You Need Them

• Matt MacInnis writes about how Everything in Business is About Fighting Entropy — Here’s How Rippling Does It

• Exit Five writes about how to (painlessly) help your CEO create content every week

• Jenny Fernandez writes about what to do When Your Team Bypasses You to Get Things Done (Harvard Business Review - 3 free articles a month)

• Arnie Gullov-Singh writes how to run a go-to-market retrospective analysis to find and fix your biggest problems

• RevOps Co-op shares a future of revenue operations guide

• Nell McShane Wulfhart writes about how to figure out the answer to strangers’ most challenging problems in one hour

• Daphne Costa Lopes shares the 2025 Customer Success Trends report
  

Podcasts, Webinars, Videos

• This week I only watched or listened to holiday movies and shows 🎅❄️🎄

Featured Events or Classes:

• January 9: Be Change Agents from Seismic and Revenue Enablement Society

• Starting January 22: Lead with Confidence: A Practical Workshop for Marketing Ops Mastery ($) from Darrell Alfonso and marketingops. com

• On-demand: The New Manager Academy ($) from Paddy Moogan

Featured Book:

• Career Habits: Enduring Strategies for Career Success by Al Dea

Featured Remote Jobs:

• Marketing Operations Manager at Wiz Marketing

• Revenue Operations Architect (Marketing Ops Lead) at Operatus

• Head of Revenue Operations at Nooks

• Achievements Specialist at HubSpot Academy

• Head of Customer Success at Rise Vision

• Email marketing lead at Assurant

• Manager of Marketing Communications at Datagence

• Senior Manager of Sales Enablement at Clio

• Lifecycle Marketing Manager at GitLab

• Associate Brand Manager (ABM) at Catalina Crunch

• Director of Sales Excellence + Tools at Darktrace

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A Few Ways I Can Help You

On-demand courses:

• How and Why to Document Your Business Processes — full course

  • There is now a MarketingOps. com version! It includes the workbook and some marketing-ops-specific resources

Live courses:

• How to Document Your Business Processes — the next cohort starts Jan. 8.

  • See a preview of the first class in this Lightning Lesson recording on prioritizing

• Participate in the research for the next course about employee onboarding

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Emoji Key:

📝 Documentation

🚢 Employee onboarding

$ Paid course/event/resource