Weekly newsletter #66
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
This newsletter has reached 500 subscribers! 🎉🎉🎉🎉
Thank you so much for sharing it and for giving me feedback to improve! I appreciate you! I hope you continue to find value in these links to various types of education.
Onto the resources!
Thanks to this week’s sponsor:
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Last week’s most popular link — a 3-way tie of 6 clicks:
Sara McNamara writes about here's how to build great automation
Crissy Saunders writes about how teams are quick to say something is "wrong" and not just say "I think I am not fully understanding why the data is this way."
Connor Jeffers writes about "types of work" and how stress and competency level dictate how doing something feels
What I've been reading, watching, and listening to:
LinkedIn
Sara McNamara announced a new newsletter — subscribe!
Maree Deane shares 8 RevOps career insights
Wes Kao writes about the manager and direct report relationship
Anastasia Natkins shares 3 keys to success as a neuro-spicy business owner
Connor Jeffers writes about how achieving operational excellence isn't done alone
Pete Crosby shares the AEIOU framework for feedback (with article)
Amelia Taylor shares 10 steps to take when activating a strong advisory program, and about uphill and downhill tasks
Jess Almlie shares a new employee wish list for learning
Ryan McNamara shares that nominations are open for top agency operations leaders
Jennifer Nixon writes about providing documentation before, during, and after your RevOps engagement 📝
Jeff Sironi writes about how trying to do everything is the easiest way to burn yourself out
Milly Tamati writes about a strategy to get hired faster and how to stand out as a job seeker
Peter Caputa shares 5 things learned by reviewing 300+ resumes for a B2B SaaS VP marketing position
Molly Graham shares three guidelines for good process
Ryan Parker shares why you should not wait to hire and develop your sales enablement team
Hope Seidman shares principles for learning experience design
Frank Cowell shares the six components of Exceptional Execution
Jasmine Powers asks Founders and CEOs without CMOs: Should you do all the marketing yourself?
Darrell Alfonso shares how to complete a Martech refresh
Kathleen Booth shares one of the biggest takeaways from last week's Pavilion CMO Summit: Everyone must own a number
Helen Tupper shares the Squiggle & Stay Playbook
Articles, Reports, Guides, Newsletters
Rachel Koblic writes about how to master the skill employers want most: analytical thinking
Al Dea asks: Is Your Manager Supporting Your Career Development? And writes about Underrated Skills That Matter at Work
Starling writes about Capacity Planning, Part 1
Pete Crosby writes why you should treat the root cause, not the symptoms
Jeff Cullimore shares Operations Advice from experts - the B side
Wes Kao writes about the unspoken skill of finesse
Chief of Staff Network writes about Mastering Company Communication as a Chief of Staff
7 People writes about Product Principles in HR = A Game-Changer for People Teams
Kyle Poyar writes about how to make an impact in your first 90 days (including documentation) 📝
Ben Stroup writes A Guide to Agile and Digital Transformation for Non-Technical Leaders
Dharmesh Shah shares 17 Ideas For Being Bold And Reducing Regret
Podcasts & Webinars
Kim Storin and Heidi Therrian discuss transforming corporate culture and overcoming global market challenges on the Women in Revenue podcast — 46 minutes
Jonaed Iqbal and Lee Moskowitz discuss rewriting your career on the Lee2B podcast — 30 minutes
Adam Radulovic and Adi Klevit discuss Why Every Business Needs to Document Processes on the Systems Simplified podcast — 24 minutes 📝
Wes Kao discusses Good Communication for Engineers in a webinar for Refactoring — 66 minutes
Michelle Byers and Ken Schmitt discuss why hiring and onboarding matters on the Hiring Matters podcast — 51 minutes
Darrell Alfonso and Jeff Ignacio discuss RevOps vs. go-to-market (GTM) ops on the Revenue Rhythms podcast — 27 minutes
Sarah Noked discusses The System that You Need to Scale Your Online Business (How to Build SOPs) from an OBM school webinar — 15 minutes 📝
Adam Sharrow and Gray MacKenzie discuss Paid Assessments, Collective Knowledge, and HubSpot's Future Trajectory on The Agency Journey podcast — 28 minutes
Dharmesh Shah and Lenny Rachitsky discuss Zigging vs. zagging: How HubSpot built a $30B company on Lenny’s podcast — 1 hour 41 minutes
Thao Ngo and Justin Norris discuss the Playbook of a High-Performing Marketing Leader on the RevOps FM podcast — 52 minutes
Featured Events or Classes:
April 30: Starting a New Role: Establishing RevOps’ Legacy in the First 90 Days from Special Ops
April 30: How to Build Your Revenue Factory from Winning By Design
April 30: Building Your Personal Brand as a Marketing Ops Professional: A Hands-On Seminar from CabinetM
May 1: Roundtable: Growing Your Education Program from Intellum
May 15: Top 3 People trends you need to be paying attention to from Ethena and LifeLabs Learning
May 16: How Customer Education Programs Drive Measurable Business Impact from Intellum
Featured Book:
Featured Remote Jobs:
Senior UX Manager, Design Systems at HubSpot
Senior Change Manager, People Operations (Strategic Projects) at HubSpot
A Few Ways I Can Help You
The next live cohort courses:
Documentation writing workshop: May 7, 1-4PM Pacific time
Documentation systems workshop: May 10: 1-3:30PM Pacific time
2-week documentation course: June 18-28, starting at 9AM Pacific time
On-demand courses:
How and Why to Document Your Business Processes — full course
Thanks for reading!
Congrats on reaching 500 subs Jen—your content is awesome!
Congrats, @jen, on reaching 500 subscribers! Woohoo! You’re doing amazing work. Keep leading strong.