Weekly newsletter #66

The best of what I've read this week, about operations, training and education, communication, and more

Hello!

This newsletter has reached 500 subscribers! 🎉🎉🎉🎉

Thank you so much for sharing it and for giving me feedback to improve! I appreciate you! I hope you continue to find value in these links to various types of education.

Onto the resources!

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Thanks to this week’s sponsor:

CS2’s The Revenue Growth Newsletter — Subscribe and receive:

• A breakdown of 3 powerful topics that will help you drive revenue growth

• Immediate access to all videos, content, and worksheets

• Special treats and surprises for subscribers

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Last week’s most popular link — a 3-way tie of 6 clicks:

• Sara McNamara writes about here's how to build great automation

• Crissy Saunders writes about how teams are quick to say something is "wrong" and not just say "I think I am not fully understanding why the data is this way."

• Connor Jeffers writes about "types of work" and how stress and competency level dictate how doing something feels

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What I've been reading, watching, and listening to:

LinkedIn

• Sara McNamara announced a new newsletter — subscribe!

• Maree Deane shares 8 RevOps career insights

• Wes Kao writes about the manager and direct report relationship

• Anastasia Natkins shares 3 keys to success as a neuro-spicy business owner

• Connor Jeffers writes about how achieving operational excellence isn't done alone

• Pete Crosby shares the AEIOU framework for feedback (with article)

• Amelia Taylor shares 10 steps to take when activating a strong advisory program, and about uphill and downhill tasks

• Jess Almlie shares a new employee wish list for learning

• Ryan McNamara shares that nominations are open for top agency operations leaders

• Jennifer Nixon writes about providing documentation before, during, and after your RevOps engagement 📝

• Jeff Sironi writes about how trying to do everything is the easiest way to burn yourself out

• Milly Tamati writes about a strategy to get hired faster and how to stand out as a job seeker

• Peter Caputa shares 5 things learned by reviewing 300+ resumes for a B2B SaaS VP marketing position

• Molly Graham shares three guidelines for good process

• Ryan Parker shares why you should not wait to hire and develop your sales enablement team

• Hope Seidman shares principles for learning experience design

• Frank Cowell shares the six components of Exceptional Execution

• Jasmine Powers asks Founders and CEOs without CMOs: Should you do all the marketing yourself?

• Darrell Alfonso shares how to complete a Martech refresh

• Kathleen Booth shares one of the biggest takeaways from last week's Pavilion CMO Summit: Everyone must own a number

• Helen Tupper shares the Squiggle & Stay Playbook

Articles, Reports, Guides, Newsletters

• Rachel Koblic writes about how to master the skill employers want most: analytical thinking

• Al Dea asks: Is Your Manager Supporting Your Career Development? And writes about Underrated Skills That Matter at Work

• Starling writes about Capacity Planning, Part 1

• Pete Crosby writes why you should treat the root cause, not the symptoms

• Jeff Cullimore shares Operations Advice from experts - the B side

• Wes Kao writes about the unspoken skill of finesse

• Chief of Staff Network writes about Mastering Company Communication as a Chief of Staff

• 7 People writes about Product Principles in HR = A Game-Changer for People Teams

• Kyle Poyar writes about how to make an impact in your first 90 days (including documentation) 📝

• Ben Stroup writes A Guide to Agile and Digital Transformation for Non-Technical Leaders

• Dharmesh Shah shares 17 Ideas For Being Bold And Reducing Regret

Podcasts & Webinars

• Kim Storin and Heidi Therrian discuss transforming corporate culture and overcoming global market challenges on the Women in Revenue podcast — 46 minutes

• Jonaed Iqbal and Lee Moskowitz discuss rewriting your career on the Lee2B podcast — 30 minutes

• Adam Radulovic and Adi Klevit discuss Why Every Business Needs to Document Processes on the Systems Simplified podcast — 24 minutes 📝

• Wes Kao discusses Good Communication for Engineers in a webinar for Refactoring — 66 minutes

• Michelle Byers and Ken Schmitt discuss why hiring and onboarding matters on the Hiring Matters podcast — 51 minutes

• Darrell Alfonso and Jeff Ignacio discuss RevOps vs. go-to-market (GTM) ops on the Revenue Rhythms podcast — 27 minutes

• Sarah Noked discusses The System that You Need to Scale Your Online Business (How to Build SOPs) from an OBM school webinar — 15 minutes 📝

• Adam Sharrow and Gray MacKenzie discuss Paid Assessments, Collective Knowledge, and HubSpot's Future Trajectory on The Agency Journey podcast — 28 minutes

• Dharmesh Shah and Lenny Rachitsky discuss Zigging vs. zagging: How HubSpot built a $30B company on Lenny’s podcast — 1 hour 41 minutes

• Thao Ngo and Justin Norris discuss the Playbook of a High-Performing Marketing Leader on the RevOps FM podcast — 52 minutes

Featured Events or Classes:

• April 30: Starting a New Role: Establishing RevOps’ Legacy in the First 90 Days from Special Ops

• April 30: How to Build Your Revenue Factory from Winning By Design

• April 30: Building Your Personal Brand as a Marketing Ops Professional: A Hands-On Seminar from CabinetM

• May 1: Roundtable: Growing Your Education Program from Intellum

• May 15: Top 3 People trends you need to be paying attention to from Ethena and LifeLabs Learning

• May 16: How Customer Education Programs Drive Measurable Business Impact from Intellum

Featured Book:

• The First 90 Days, Updated and Expanded: Proven Strategies for Getting Up to Speed Faster and Smarter (Revised) by Michael D. Watkins

Featured Remote Jobs:

• Senior UX Manager, Design Systems at HubSpot

• Senior Change Manager, People Operations (Strategic Projects) at HubSpot

• Community Engagement Program Manager at Square

• Revenue Enablement Manager at Snappt

• Senior Manager, Strategic Account Development at DoorDash

• Sales and Partnership roles at Liminal

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A Few Ways I Can Help You

The next live cohort courses:

• Documentation writing workshop: May 7, 1-4PM Pacific time

• Documentation systems workshop: May 10: 1-3:30PM Pacific time

• 2-week documentation course: June 18-28, starting at 9AM Pacific time

On-demand courses:

• How and Why to Document Your Business Processes — full course

  • Find the separated on-demand classes and workbooks here

Thanks for reading!