Weekly newsletter #64
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
Part of my preparation for my conversation with Jeff Ignacio was to write a bit about my newsletter process, why it doesn’t really have a name, and a few other behind-the-scenes details. If you’re interested in learning about those topics, I included those notes in this section of the latest blog.
Onto the resources!
Thanks to this week’s sponsor:
CS2’s The Revenue Growth Newsletter — Subscribe and receive:
A breakdown of 3 powerful topics that will help you drive revenue growth
Immediate access to all videos, content, and worksheets
Special treats and surprises for subscribers
Last week’s most popular link:
Sam Jacobs shares 20 questions for execs to ask before working at a startup
What I've been reading, watching, and listening to:
LinkedIn
Milly Tamati shares 7 reminders to improve your workdays, and how to build a career like building a business
Justin Norris writes that change management is the hardest thing in RevOps (longer article below)
Sirvan Jackson asks if your team members are appreciating or depreciating, and shares a framework to make sure your processes aren’t causing complexity & confusion
Ryan Parker shares that if managers do not have the time to coach their 10 team members, then the sales enablement person will not be able to coach 40
Sarah Guidas shares 3 strategies for better remote communication
Jen Swanson writes about crafting a talent strategy that can support where the organization is headed so that teams don’t crumble as they come up against new pressures and ways of working
Oscar Ganuza writes about how ownership helps teams outperform
Josh Elmore writes about why the acronym OOO (Out of Office) is no longer sufficient
Stephanie Valenti shares that unfortunately, "Generalist" seems to be a bad word in today’s hiring market
Evan Kubitschek writes about how barnacles will bring your marketing operations team to a screeching halt
Mike Grinberg is looking for podcast guests who work in the consulting or advisory space
Kristin Cummings shares 7 Favorite Questions To Clarify Vision and Strategy
Sam Jacobs shares the 6 biggest benefits of building a brand on Linkedin that will never show up in your CRM
Odd Morten Sørensen shares 9 steps for Marketing & MOps to get support from the organization
Ben Brophy shares how stress + rest = growth
Zachary Gropper shares what a packed boardroom of diverse tech and SaaS leaders in Dublin agreed and disagreed on last week
Articles, Reports, Guides, Newsletters
Adi Klevit writes about The Dos and Don'ts of Process Documentation 📝
Jess Almlie writes about Things We Can't Out-Train Part 1: Inefficient Processes
Trainual shares an Individual Skill Development Policy Template
Emily Eagle writes about the body as a metaphor in facilitation
Mallory Lee writes about The New Revenue Efficiency Pyramid
Duncan Wardle in Harvard Business Review (3 free articles a month) writes about Corporate Learning Is Boring — But It Doesn’t Have to Be
The Secret CFO writes about 5 Turnaround Principles They Don’t Teach in B-School
Anna Binder shares how to Build Your Culture Like a Product — Lessons from Asana’s Head of People
Kate Mueller writes about: Should your knowledge base be private, public, or a mix of both? 📝
Ashley Rudolph writes about What Changes at Each Stage of Your Career Journey
Jennifer Ernst Beaudry and Lorena Blas write about What are Individual Development Plans and How Do They Empower Employee Success?
Whale blog shares 11 Documentation Statistics to Make You Rethink Process in 2024 and a documentation ROI calculator 📝
Workplaceless writes about how to easily Document One Recurring Process Today 📝
Ben Stroup writes about What Most People Get Wrong About Agile Methods
Irina Stanescu writes about How to Meet The Unspoken Needs of Your Manager
Justin Norris writes A Revenue Operator's Guide to Change Management
Gustavo Razzetti writes about How to Build a Culture of Ownership
Maya Grossman writes about how to Set Yourself Up For Promotion: Run a Personal Performance Review
Podcasts & Webinars
Mary Grothe and Natalie Furness discuss what it takes to grow pipeline when inbound marketing isn’t working on the Road to Revenue podcast - 30 minutes
Yamini Rangan, Brian Harvey, and Karen Ng discuss how to make 1+1=5 on the Good Morning Ecosystem podcast - 28 minutes
Layla Pomper shares a behind-the-scenes quarterly report on the challenges (and victories) experienced in Q1 2024 in a video for ProcessDriven - 1.5 hours
Kyle Lacy discusses RevOps Organization Structure in a webinar for GoNimbly - 30 minutes
Marcel Petitpas and Lyle Logan discuss How to Avoid Unprofitable Client Work: A Guide to Mastering Utilization Rates in a Teamwork webinar - 1 hour
Jenny Blake and Cal Newport discuss doing fewer things on the Deep Questions podcast - 1.5 hours
Featured Events or Classes:
April 16: Revolutionizing Career Readiness: The Role of Tech in Work-Based Learning from Western Governors University
April 17: The Minimalist Productivity System ($) from Dan Silvestre
April 24: Why Finance Teams Aren't Planning Revenue Properly from The SaaS CFO
April 25: Bridging the gap between marketing and product from Optimizely
April 29: A Recipe for Success: Developing Learning Programs With Curriculum Mapping from Training Industry
April 30: What You Need to Know about RevOps Knowledge Transfer (Before It's Too Late) from RevGenius 📝
May 1: The RevOps Playbook from The SaaS CFO and Unions Square Consulting
May 8-30: The Manager’s Playbook ($) from ActiveVoice
May 30: Prioritizing and Implementing Process Improvement ($) from APQC
Otober 3-4: Second Brain Summit ($)
Featured Book:
Featured Remote Jobs:
A Few Ways I Can Help You
The next live cohort courses:
Documentation writing workshop: May 7, 1-4PM Pacific time
Documentation systems workshop: May 10: 1-3:30PM Pacific time
2-week documentation course: June 18-28, starting at 9AM Pacific time
On-demand courses:
How and Why to Document Your Business Processes — full course
Thanks for reading!
@jen, Thank you for the mention. Someday soon you'll have to show me how you manage and organize all the feeds to produce this newsletter. Impressive!