Weekly newsletter #50
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I hope your 2024 is off to a good start! I actually spent some time on my book last week and also managed to devote some time to other January goals or milestones. Progress! 🎉
Onto the resources!
Thanks to this week’s sponsor:
Ben Stroup’s newsletter — The Velocity Factor — delivers a practical approach to change, leadership, and growth so you can navigate uncertainty, streamline operations, and unlock new opportunities for impact.
Last week’s most popular link:
Justin Norris writes about how to position your marketing operations team as a strategic business partner
The first link wins again!
What I've been reading, watching, and listening to:
LinkedIn
Courtney Sembler writes about cohort-based learning
Kyle Freitas writes about how some agencies don't like to teach clients because they're afraid the client won't need them anymore
Nadia Milani writes about career roadmap conversations
Greg Portnoy shares seven saucy predictions for partnerships in 2024
Kristen Kelly writes about having a healthy and balanced content consumption diet
Jeff Ignacio writes about why the CRM needs to be updated
Natalie Furness writes about the financial modeling reports you need in HubSpot
Jeff Rosset writes about the importance of professional development budgets during all economic conditions
Carlos Doughty shares LXA’s marketing capabilities periodic table
Tracey Fudge writes about What is Agile Marketing & what will it look like in 2024
Blaine Tetterton writes about how to show leaders that marketing ops needs a full team
Grace Ling shares LinkedIn writing prompts
Matt Bradburn writes how a Head of People / VP / Chief People Officer isn't just a nice to have; it's a game-changer for any scaling company
Lavinia Mehedințu shares 10 new year’s resolutions for learning and development
Brianna Doe shares 4 steps to stay productive, not busy
Jonathan Fianu shares a different strategy for how RevOps can support the commercial function
Anne Pao writes about psychological safety
Adriane Schwager writes about the Stacey Matrix, a delegation framework for fast-growing startups
Peter Caputa gives 5 reasons why your consulting or professional services firm should offer a free benchmark consultation as part of your sales process.
Rachel Koblic shares the different hats a decision maker needs to wear
Leslie Greenwood shares three huge mistakes people make being part of a community
Dimos Michailidis has been sharing his favorite posts on AI, Marketing, and RevOps in 2023
Justin Norris writes about setting marketing ops priorities for 2024
Shane Jamison writes how to hire your first sales leader
Darrell Alfonso shares a guide to navigate your marketing ops career
Elizabeth Boyd writes about how it’s hard to show some progressions using LinkedIn
Colin Campbell shares a helpful list of mental models
Ben Donahower shares a 3 part strategy for new year’s goal setting
Twitter
Adam Grant posts about when leaders fail to explain why they rejected suggestions
Adriane Schwager writes about the best way to scale your agency
Dr. Nicole LePera writes about why saying "NO" is one of life's most important skills
Articles, Reports, Guides, Newsletters
Harvard Business Review ($) writes a Guide for Getting Stakeholder Buy-In for Your Agenda
Matt Abrahams in Harvard Business Review ($) writes about A Simple Hack to Help You Communicate More Effectively
Manisha Thakor in Harvard Business Review ($) writes about how It’s Time to Prioritize Employees’ Financial Health
Kavitha Ranganathan and Michael Englesbe in Harvard Business Review ($) writes about How to Mentor More People — and Not Get Burned Out
Jakub "Kuba" Grajcar writes The Ultimate Guide to SOPs: Turn Your Business Into a Process-Driven Machine
Darrell Alfonso shares Weekly Tasks for Marketing Ops Pros, and more
Goldie Chan in Forbes ($) writes about The Rise Of The Independent Worker
Rachel Koblic suggests 6 Personal and Professional Development Goals for 2024
Jeff Cullimore writes about 4 Resolutions for Ops in 2024
Ben Stroup writes A Winning Formula: Connecting Planning to Decision-Making
Heap writes about Eliminating Data Silos, Part 1: Creating a Data Dictionary that Actually Works
Jared Belsky writes about What to Keep In-House and When to Use an Agency: A Four-Part Decision Framework
Podcasts & Webinars
The CS2 team talks about The Top 9 Priorities from Our Clients’ 2024 Roadmaps on The Revenue Architects podcast
Gray MacKenzie and Michelle Prince discuss Achieving Clarity in Business Operations on the Power of Authority Spotlight podcast
Nikita Khandwala talks with Milly Tamti and Lindsey Lerner about navigating non-linear careers on the Generally Curious podcast
Featured Events or Classes:
January 10 - Introduction To The Blueprint Operating System from BlueprintOS
January 10 - From Data to Decisions: Marketing Attribution & Measurement Roundtable from marketingops.com
January 17 - How to Perform a RevOps Audit from RevOps Co-op
January 18 - Define Your Values Workshop from Julia Levy and Al Dea
January 18 - Agency Financial Metrics: How To Track And Improve Them feat. Ryan Watson (Upsourced) from ZenPiIot
January 24 - The Reinvention of Learning in 2024 with Josh Bersin from Docebo
January 31 - HR Therapy: New Year, New (People) Problems from I Hate it Here
February 1 - Inbox Escape workshop ($) from ProcessDriven
February 12 - Life’s a Game: The Masterclass ($) from Amanda Goetz
February 15 - Supercharging Performance workshop ($) from Hebba Youssef, Creator of I Hate It Here
February 27 - Process mining and modeling: The yin and yang of process intelligence from Process Excellence Network
Ongoing - Marketing planning playbook course ($) from MJ Smith
Featured Book:
Featured Jobs:
Principal Product Communications Manager, Media Relations at HubSpot
Director, Revenue Enablement and Learning at Seeq Corporation
Senior Specialist, Marketing Operations (International) at Toast
A Few Ways I Can Help You
Does your job have a professional development budget that was refilled for 2024? 🚀
How to document your business processes: 2-week live class — March
How to write a clear process anyone can follow: 3-hour workshop — Jan. 19
Create a system to keep documentation in use and updated: 2.5-hour workshop — Jan. 26
The on-demand version of ‘How and Why to Document Your Business Processes’ is always available when you’re ready!