Weekly newsletter #29

The best of what I've read this week, about operations, training and education, communication, and more

Aug 14, 2023

Hello!

I hope you all are enjoying August!

I finished my first new blog for my website! It is my most requested topic, how to write a business process, using some of the content from my courses. I may still be proofreading and making small improvements at the time of sending this newsletter, but it is ready enough for your sneak peek!

If you have any suggestions for types of content you’d like to see more or less of, in this newsletter or elsewhere, I would love to hear from you! Please reply to the email or post.

Onto the resources!

What I've been reading, watching, and listening to:

LinkedIn

Yamini Rangan shares how running a company is a team sport
Jeff Ignacio shares questions to ask when setting up partnerships, and how setting up RevOps at a startup is different than a mature company
Sara McNamara shares why you and your team should have a brag book, and tips for interviewing for jobs
Ãndrea Peck talks about asynchronous communication
Channing Ferrer writes about the importance of line of sight in leadership
Sirvan Jackson writes about meetings as a project’s #1 productivity killer
Hannah Seligson explains the difference between developer advocacy and support
Kathleen Booth talks about customer research and motivation
Mike Grinberg writes about budgeting for marketing leaders
Mike Rizzo shares about marketing ops and marketing strategy
Anne Pao writes about the #1 problem that RevOps should solve for
Amber Kemmis shares about marketing and sales alignment
Courtney Sembler shares about the new ability to make playlists of HubSpot Academy content
Tom Slocum writes about common mistakes with playbooks
Jen Igartua talks about ruthless prioritization as the #1 skill of operators
Ravi Rajani shares 6 misconceptions salespeople have about storytelling

Twitter

Sherry Ning posts about the importance of good communication
Codie Sanchez writes about time management
Chris Strom posts about process mapping

Articles, Reports, Guides, Newsletters

Kim Scott at Radical Candor shares 5 Things to Remember When Responding to Feedback That's Hard to Hear
Rebecca Zucker at Harvard Business Review ($) writes about how Managers Are Burned Out and How to Help Them Recharge
Workshop has a free template for deciding which channels to use for internal communications for specific purposes
Peter Coppinger at Teamwork shares The Ultimate Guide for Scaling Your Agency
Drift has a new ebook for how to go-to-market without getting lost
Kristi Park at GoNimbly shares 5 Tips for Creating a World-Class Customer Journey Map
Arithmetic shares how to overcome resistance to time tracking
Neal Schaffer writes about 7 Best Link Building Practices in 2023
Vinita Bansal on Medium ($) shares 8 Behaviors That Lead to Loss of Trust As a Manager
Rand Fishkin at SparkToro writes and talks about Why You Can’t Just Crank Up Marketing to Get More Sales
Kirstie Pickering at Sifted shares What does a startup COO actually do?
Justin Welsh shares what he’s learned selling $3M in online courses
Milly Tamati writes about Rethinking the Dichotomy: Generalist vs Specialist in 2023
Rae Ringel in Harvard Business Review ($) writes about Mastering the Art of the Request

Podcasts & Webinars

KMI discusses the top 5 ways to get buy-in for knowledge management
Amanda Garza and Anna Aldred discuss getting hired in Ops, on the OG Ops podcast
Rand Fishkin and Jenny Blake discuss From Lost and Founder to Chill Work, on the Free Time podcast
Operations Nation discusses Go-To-Market Operations - From Strategy to Execution