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Weekly newsletter #28

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Weekly newsletter #28

The best of what I've read this week, about operations, training and education, communication, and more

Aug 7, 2023
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Weekly newsletter #28

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Hello!

I hope your August is starting well. As usual during the first two weeks of the month, I’ll be working on my monthly HubSpot product update article soon. On that note, the nice people at MarTech published a spotlight on me last week.

For an accountability update, after way too many tech issues and workarounds, I did manage to start getting a few templates for sale on my site. I hope to have a few more online this coming week, before starting the on-demand version of my course.

Onto the resources!

What I've been reading, watching, and listening to:

LinkedIn

  • Sara McNamara writes about the current marketing operations job market

  • Jeff Ignacio shares a sales capacity framework

  • Heather Burright writes about time management and prioritization for learning and development

  • Rosalyn Santa Elena shares what to look for when hiring in RevOps

  • Sean Lane shares a survey for RevOps leaders

  • Jen Spencer shares takeaways from The One Trend Non-Marketing Executives Need to Know

  • Mike Grinberg talks about relationship-led growth

  • Kelly Jo Horton shares a survey about salary for a Global Director of Marketing Ops

  • Peter Caputa posts about collaborative growth

  • Wes Kao talks about good struggle vs. bad struggle

  • Kristi Park shares takeaways from running the first cohort of a RevOps accelerator course

  • Nicole Pereira shares lessons learned and updates from turning around a company

  • Adam Stahl shares an analogy comparing grass clumps to data cleanliness

  • Crissy Saunders writes about change management as the hardest part of ops

  • Jordan Hopkins shares a resource from LxD Labs about motivation in learning

  • Sirvan Jackson shares why clients should pay for project management

  • Rachel Koblic talks about why people don’t fill out surveys

  • Kristen Kelly shares the role of the tech stack in operationalizing an agency’s core values

  • Adam Hoar shares 5 questions any organization should use to evaluate their internal processes

  • Sheri Otto writes about optimizing lead handoff processes

  • Jen Igartua talks about what makes roadmapping hard

  • Tom Fishburne shares the difficult expectations on CMOs

  • Camille Balhorn shares how to add some sparkle to your CRM

Twitter

  • The Secret CFO posts about communicating as a leader, and how the best businesses have usually felt like they were on the brink of disaster

  • The Commons shares how to tackle a BizOps case interview

  • Jasper Polak writes about how not all meetings are created equal

  • Jenn Granneman shares an article about introverts’ struggle to put thoughts into words

  • Adrienne Sheares posts a few difficulties of outsourcing work

  • Amanda Goetz shares about defining success

Articles, Reports, Guides, Newsletters

  • Jim Soss at RevGenius writes about Revenue Objectives of Customer Success

  • Natalie Jackson at MarTech talks about how it’s time to say goodbye to your email open rate

  • We Work Remotely shares Upskilling & Reskilling for Remote Careers: The Future Is Now

  • Open Org shared their employee handbook Notion template

  • The Manual shares How to Craft the Best Knowledge Transfer Plan

  • Heloise Briere at Marketingops.com writes about 5 Ways to Elevate Your In-House Marketing Operations Team

  • Cian McEnroe and David Rock at Harvard Business Review ($) write about 3 Ways Our Brains Undermine Our Ability to Be a Good Leader

  • Claudio Garcia at Quartz talks about 5 ways to increase clarity and accountability at the office

  • Nelson Tepfer at ven:dux share how to Make the Decision: Clarity, Consensus and Confidence

  • Pavilion shares a guide on Bringing Revenue Operations to Life in Your Organization

  • Morra Aarons-Mele writes about You Can't Motivate People: True or False?

  • Tess Geri at Sweep writes about Embracing Generalists in Revenue Operations

  • Omi Diaz-Cooper writes about Navigating Sales-Marketing Alignment: Tackling Top 5 Challenges Head-On

  • Hugo Froes writes about The Good, the Bad and the Ugly of product operations

  • Rebecca Wyatt at Enterprise Knowledge discusses When a Knowledge Portal Becomes a Learning and Performance Portal

  • Laura Elizabeth at Client Portal writes about why you need to design your process

  • Dmitri Gaskin at Notion shares how Branch's living documentation system propels enterprise growth

  • Irina Stanescu talks about So you want to be a Manager - Part 2: Debunking the myths

  • Elisa Reggiardo at Slite writes about Unlocking Your Startup's Growth Potential with Knowledge Management

  • Jeff Ignacio writes about RevOps and the Command Center

  • Joel Constable in Harvard Business Review ($) writes about how a company’s culture could stifle leadership development

Podcasts & Webinars

  • Rosalyn Santa Elena and Tim Harris chat about Elevating The Role Of Revenue Operations, on the B2B EQ Show

  • Lindsay Cordell and Jared Robin discuss the rise of the chief GTM officer on the RevGenius Revenue Today podcast

  • Mollie West Duffy and Liz Fosslien join Katelin Holloway to discuss How to Develop More Empathetic Managers on the Lattice All Hands podcast

  • Travis Scott and Lindsay LaShell talk about her journey from teacher to marketing agency owner on the Winding Road Careers podcast

  • Amy Porterfield and Chalene Johnson talk about Strategies For Creating Massive Success As A Multi-Passionate Entrepreneur on the Online Marketing Made Easy podcast

  • Kevin Dunn and Dan Tyre discuss culture and sales for achieving sales and sustainable growth, on the Agency Unfiltered podcast

  • Marc Hans and Samantha Anderson discuss "The Business of Service"

  • Tyler Meckes and Dan Moyle discuss Dan’s journey from News Producer to Chief Marketing Officer on The 20% Podcast

Featured Events or Classes:

  • August 8: Your 2023 Content Marketing Playbook from RevGenius

  • August 9: Tech Ladies Live: Product Leadership

  • August 10: Streamline Your CRM Migration with Tech Stack Mapping from Remotish

  • August 10: Why You Need to Create a Process-Driven Culture with IT Documentation from IT Glue

  • August 10: Knowledge Keepers Roundtable from Ourspace (in person in London)

  • August 29: Content-Driven Success from Ciros and ActiveCampaign

  • August 29: Teamwork Q3 Product Roadmap Review from Culturish

  • On-demand - Analytics that Matter: Actionable insight through hypothesis-driven thinking from Jessica Kao at marketingops.com

Featured Book:

  • Upstream: How to Solve Problems Before They Happen by Dan Heath

Featured Tip:

  • If you have a tip to share, I would be happy to feature and credit/link to you!

Featured Jobs:

  • Operations Manager at Circuit Mind

  • VP of Marketing at Happeo

  • Sales & Growth Lead at PR Volt

  • Senior Growth Marketing Manager at Float

  • Marketing Ops Specialist at Netskope

  • Chief of Staff | Manager of Operations at GrowthAxis

  • Senior Brand Marketing Manager at HubSpot

  • Strategy and Planning Manager, eCommerce at HP

Self-Promotion of the Week:

  • Upcoming workshops:

    • August 9: How to write a clear process anyone can follow

    • August 23: Create a system to keep documentation in use and updated


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