Weekly newsletter #28
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I hope your August is starting well. As usual during the first two weeks of the month, I’ll be working on my monthly HubSpot product update article soon. On that note, the nice people at MarTech published a spotlight on me last week.
For an accountability update, after way too many tech issues and workarounds, I did manage to start getting a few templates for sale on my site. I hope to have a few more online this coming week, before starting the on-demand version of my course.
Onto the resources!
What I've been reading, watching, and listening to:
Sara McNamara writes about the current marketing operations job market
Jeff Ignacio shares a sales capacity framework
Heather Burright writes about time management and prioritization for learning and development
Rosalyn Santa Elena shares what to look for when hiring in RevOps
Sean Lane shares a survey for RevOps leaders
Jen Spencer shares takeaways from The One Trend Non-Marketing Executives Need to Know
Mike Grinberg talks about relationship-led growth
Kelly Jo Horton shares a survey about salary for a Global Director of Marketing Ops
Peter Caputa posts about collaborative growth
Wes Kao talks about good struggle vs. bad struggle
Kristi Park shares takeaways from running the first cohort of a RevOps accelerator course
Nicole Pereira shares lessons learned and updates from turning around a company
Adam Stahl shares an analogy comparing grass clumps to data cleanliness
Crissy Saunders writes about change management as the hardest part of ops
Jordan Hopkins shares a resource from LxD Labs about motivation in learning
Sirvan Jackson shares why clients should pay for project management
Rachel Koblic talks about why people don’t fill out surveys
Kristen Kelly shares the role of the tech stack in operationalizing an agency’s core values
Adam Hoar shares 5 questions any organization should use to evaluate their internal processes
Sheri Otto writes about optimizing lead handoff processes
Jen Igartua talks about what makes roadmapping hard
Tom Fishburne shares the difficult expectations on CMOs
Camille Balhorn shares how to add some sparkle to your CRM
The Secret CFO posts about communicating as a leader, and how the best businesses have usually felt like they were on the brink of disaster
The Commons shares how to tackle a BizOps case interview
Jasper Polak writes about how not all meetings are created equal
Jenn Granneman shares an article about introverts’ struggle to put thoughts into words
Adrienne Sheares posts a few difficulties of outsourcing work
Amanda Goetz shares about defining success
Articles, Reports, Guides, Newsletters
Jim Soss at RevGenius writes about Revenue Objectives of Customer Success
Natalie Jackson at MarTech talks about how it’s time to say goodbye to your email open rate
We Work Remotely shares Upskilling & Reskilling for Remote Careers: The Future Is Now
Open Org shared their employee handbook Notion template
The Manual shares How to Craft the Best Knowledge Transfer Plan
Heloise Briere at Marketingops.com writes about 5 Ways to Elevate Your In-House Marketing Operations Team
Cian McEnroe and David Rock at Harvard Business Review ($) write about 3 Ways Our Brains Undermine Our Ability to Be a Good Leader
Claudio Garcia at Quartz talks about 5 ways to increase clarity and accountability at the office
Nelson Tepfer at ven:dux share how to Make the Decision: Clarity, Consensus and Confidence
Pavilion shares a guide on Bringing Revenue Operations to Life in Your Organization
Morra Aarons-Mele writes about You Can't Motivate People: True or False?
Tess Geri at Sweep writes about Embracing Generalists in Revenue Operations
Omi Diaz-Cooper writes about Navigating Sales-Marketing Alignment: Tackling Top 5 Challenges Head-On
Hugo Froes writes about The Good, the Bad and the Ugly of product operations
Rebecca Wyatt at Enterprise Knowledge discusses When a Knowledge Portal Becomes a Learning and Performance Portal
Laura Elizabeth at Client Portal writes about why you need to design your process
Dmitri Gaskin at Notion shares how Branch's living documentation system propels enterprise growth
Irina Stanescu talks about So you want to be a Manager - Part 2: Debunking the myths
Elisa Reggiardo at Slite writes about Unlocking Your Startup's Growth Potential with Knowledge Management
Jeff Ignacio writes about RevOps and the Command Center
Joel Constable in Harvard Business Review ($) writes about how a company’s culture could stifle leadership development
Podcasts & Webinars
Rosalyn Santa Elena and Tim Harris chat about Elevating The Role Of Revenue Operations, on the B2B EQ Show
Lindsay Cordell and Jared Robin discuss the rise of the chief GTM officer on the RevGenius Revenue Today podcast
Mollie West Duffy and Liz Fosslien join Katelin Holloway to discuss How to Develop More Empathetic Managers on the Lattice All Hands podcast
Travis Scott and Lindsay LaShell talk about her journey from teacher to marketing agency owner on the Winding Road Careers podcast
Amy Porterfield and Chalene Johnson talk about Strategies For Creating Massive Success As A Multi-Passionate Entrepreneur on the Online Marketing Made Easy podcast
Kevin Dunn and Dan Tyre discuss culture and sales for achieving sales and sustainable growth, on the Agency Unfiltered podcast
Marc Hans and Samantha Anderson discuss "The Business of Service"
Tyler Meckes and Dan Moyle discuss Dan’s journey from News Producer to Chief Marketing Officer on The 20% Podcast
Featured Events or Classes:
August 8: Your 2023 Content Marketing Playbook from RevGenius
August 9: Tech Ladies Live: Product Leadership
August 10: Streamline Your CRM Migration with Tech Stack Mapping from Remotish
August 10: Why You Need to Create a Process-Driven Culture with IT Documentation from IT Glue
August 10: Knowledge Keepers Roundtable from Ourspace (in person in London)
August 29: Content-Driven Success from Ciros and ActiveCampaign
August 29: Teamwork Q3 Product Roadmap Review from Culturish
On-demand - Analytics that Matter: Actionable insight through hypothesis-driven thinking from Jessica Kao at marketingops.com
Featured Book:
Featured Tip:
If you have a tip to share, I would be happy to feature and credit/link to you!
Featured Jobs:
Self-Promotion of the Week:
Upcoming workshops: