Weekly newsletter #26
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I hope your July is going well, as we head into this almost-final week.
Onto the resources!
What I've been reading, watching, and listening to:
Peter Caputa discusses how most companies are still doing content marketing like it is 2010, and what to do differently now
MJ Smith posts about time management and how to stay reliable in a high-growth environment
Jeff Ignacio talks about how to measure the success of a RevOps team, and supporting pre-sales
Gisele Lempert posts about the Excel vs. CRM battle for sales efficiency, and helping customers first instead of selling tech
Darrell Alfonso shares what to look for in a marketing ops potential hire, and how marketing ops is both strategic and tactical
Adam Stahl talks about consistency and transparency in lead scoring (plus Harry Potter) and common mistakes
Crissy Saunders writes about how to get leaders to use the reports you provide, and how the dashboard is only the starting point in analysis
Scott Flanigan posts about helping everyone understand how your go-to-market engine works through mapping and more
Jason Feifer writes about how to land high-profile jobs
Heather Smyth is looking for new leaders for HubSpot User Groups
Channing Ferrer discusses changing to a segmented sales model
Vinita Bansal posts about how to know if you're ready for a leadership position
Hà Phan posts about the importance of research and communication skills
Gretchen Rubin posts a manifesto for listening
Articles, Reports, Guides, Newsletters
Ben Stroup writes about the role of planning in successful project management
David Maxey at RevGenius writes about next-level annual customer success planning
Gustavo Razzetti discusses the five R's of feedback
Ali Schwanke tells us how to use HubSpot’s AI tools in your sales and marketing
Karl Sakas writes about 5 ways to delegate tasks better to your team
First Round Review discusses 21 ways to shore up your customer success org
Lestraundra Alfred at HubSpot shares how Duolingo struck social media gold with unhinged content
Kathryn Montbriand at Generalist World writes about the secret life and stages of being a generalist
Gabriela Riccardi at Quartz tells us how if you want fewer meetings, measure them in cash
Tammy Bjelland at Workplaceless shares about team communication charters, distributed team agreements
Judd Antin writes about how to say no
Josephine Conneely writes about how process impacts your culture
Vessela Clewley discusses turning customer feedback into insight
Podcasts & Webinars
Claudia Cafeo and Tyler Sellhorn discuss No-Code Documentation: Building A Sustainable Framework on the NoCode Ops Live Community Show
Amy Porterfield talks about making updates to your course content on the Online Marketing Made Easy podcast
Dan Tyre and Kevin Dunn discuss culture and growth on the Agency Unfiltered podcast
Gaby Israel Grinberg and Travis Scott discuss early career learnings and employer transparency on the Winding Road Careers podcast
Featured Events or Classes:
July 26: NEW and EASY Communication Tips to Win More Business from Jay Schwedelson
August 1: Harnessing the power of tool consolidation in your IT landscape from Miro
August 16: RevOps Partner Tracks from Partnerprograms.io & CloudTask
September 26-27: The MarTech Conference from Martech.org
Featured Book:
What have you enjoyed reading lately? Please reply or comment, and share!
Featured Tip:
If you have a tip to share, I would be happy to feature and credit/link to you!
Featured Jobs:
Enterprise System Architect at HubSpot
Project Manager at EverDriven
Two jobs: SDR and Education Success Manager at Breathe for Change
Demand Generation and Customer Marketing Manager at Teamwork
Head of Customer Success at Temelio
Head of Marketing at Unit21
Freelance technical support for a HubSpot CMS theme at maka Agency GbR
Self-Promotion of the Week:
Next live course:
September 19-29: How and Why to Document Your Business Processes
Upcoming workshops: