Weekly newsletter #23
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
Some of you may have a holiday today and/or tomorrow; if so, I hope you enjoy it!
Whenever you’re checking your email, this week’s educational resources are ready for you!
Onto the resources!
What I've been reading, watching, and listening to:
Mallory Lee discusses when to hire a head of RevOps
Darrell Alfonso shares the elements of a marketing plan and a great graphic from Planful
Rosalyn Santa Elena tells one thing to do to highlight your value, how to reduce time spent in unnecessary meetings, and if your next CRO should come from the RevOps leadership
Tobey Wyatt posts thoughts about prioritization and time management
Jeff Ignacio talks about documenting and regularly reviewing wishlist project ideas, and how to start an SDR function/team to sell to Enterprise companies
Mike Rizzo wants to redefine the career growth trajectory in Marketing Ops, the importance of building a community, and avoiding silos
Travis Scott talks about overcoming fears of being on camera and more
Dan Tyre shares an article about cultural intelligence at work
Kevin Dunn shares a deep dive into partner education
Wes Kao talks about prioritization and a rate-limiting step
Ashley Faus talks about her 4 pillars of thought leadership
Justin Norris posts about paying down documentation debt, and how the biggest problem in marketing operations is finding the time to get it all done
Logan Lyles writes about Personal Brand > Company Brand, and accountability in leadership
Jonathan Fianu shares how RevOps can successfully lead cross-departmental projects
Christi Williams talks about strategic planning and scoping
Ciara McCarthy talks about how different cultures choose scores on an Net Promoter Score survey
Laura “LG” Guerra posts about the importance of go-to-market execution right now
Crissy Saunders writes about when startups should begin investing in RevOps
Abi Williams lists 10 core competencies of the CRO role
Kristen Kelly posts about building a culture of documentation
Peter Yang shares 5 tips from Amazon’s writing culture
Odd Morten Sørensen talks about avoiding shiny new tool syndrome
Beam Content posts about the anxiety caused by seeing an anonymous visitor in your Google Doc
Whitney Parker Mitchell talks about B2B value propositions
Ben Stroup posts about the importance of keeping team members engaged during projects
Codie Sanchez shares a thread of 11 leadership lessons about investing in people
Jasper Polak posts about 7 steps of project management
Darrell Alfonso shares a great graphic about internal communication
Articles, Reports, Guides, Newsletters
Gustavo Razzetti writes about how your team probably doesn’t know what alignment really means
Ritika Mehta writes about the downsides of avoiding product positioning in the early stages of startups
Molly Graham shares a group decision-making framework
Morra Aarons-Mele writes about rethinking what ambition means
Ben Laker at MIT Sloan writes about communication as the heart of employee relationships
Mark Cruth at Quartz writes about building accountability in teams
Gleb Tsipursky at Entrepreneur writes about the damaging results of the return to offices
Bharat Kanodia writes about how successful entrepreneurs break silos, for Inc
Amanda Schwatrz-Ramirez writes about the silent killer of operating: Fear
Tammy Bjelland at Workplaceless writes about defaulting to using public communication channels instead of private messages
Vinita Bansal talks about reducing meetings
Brooklin Nash at Beam Content talks with Kathleen Booth of Pavilion about turning off paid social media in favor of employee- and member-led marketing
Women in Revenue released their 5th annual state of women in revenue report
Podcasts & Webinars
Heidi Joy Tretheway and Jeanna Barrett discuss building rapport across cultures and time zones (including documentation’s role :) ) in the new Remotely Cultured podcast from First Page Strategy
Christina Kay and Jen Lombardi discuss advanced HubSpot automation strategies for B2B tech
Brad Smith, Mallory Lee, and Darren Fay discuss Measuring RevOps – The KPIs Within Your Control for a Sonar / Wizard of Ops event
Featured Events or Classes:
July 11: How to measure the impact of customer journey mapping from UXPressia
July 24-28: Learning and development career summer camp from The Overnight Trainer
July 26-August 3: The HireEd Interviewing Playbook from Workflow
August: Teamwork Work Management Bootcamp from Culturish
Revenue Operations Intensive from Aspireship and The Workflow Academy, which your company may be able to offer internally at no cost
Featured Book:
Built for People: Transform Your Employee Experience Using Product Management Principles by Jessica Zwaan — added this to my wishlist this week
Featured Tip:
If you have a tip to share, I would be happy to feature and credit/link to you!
Featured Jobs:
Senior Account Executive, B2B at MorningBrew
Global Head of Sales Planning & Analytics at Dropbox
Growth Strategist, and Website Developer, at Impulse Creative
Self-Promotion of the Week:
The next cohort of the free RevOps bootcamp I co-teach for HubSpot Academy starts July 13.
Upcoming documentation workshops: