Weekly newsletter #22
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
Welcome to another week’s worth of learning resources! If you ever have suggestions on how to make this content more useful for you, please reply and let me know!
For example:
Are there too many Linkedin posts?
Do you want things categorized more or differently?
What do you want to see more of?
At some point, I’ll make an official feedback survey. Freeform comments and responses are welcome at any time!
Onto the resources!
What I've been reading, watching, and listening to:
Kristen Kelly writes about toolsets to help your process documentation
Nicole Pereira shares her team’s successes in color-coding shared calendars
Evan Cox writes a lesson from The Minimalist Entrepreneur, where even if we think we work in silos, we don’t finish and publish the work alone
Ian Shields shares the top 100 Martech awards are open for nominations
Gretchen Rubin suggests batching all annoying administrative tasks into a Power Hour each week to get them done and stop procrastinating, and shares about the paradoxes of happiness
Ben Donahower advises on how to set up marketing email subscription types
Madeline Schwarz posts about dispelling the myth that extroverts are better public speakers
Xander Broeffle shares about giving yourself grace from making mistakes
Hana Jacover speaks about evolving your strategic planning and storytelling as you advance in leadership
Amanda Corse announces a new blog about self-development
Abi Williams writes about common pitfalls of CEOs in early SaaS scaleups
Brandon Ward shares some timeless wisdom about…time
Chris Duprey posts about the difficulty of refining and optimizing what you’ve learned
Mike Rizzo speaks about the importance of collaboration in marketing operations, and data-driven decision making
Crissy Saunders talks about resisting the pressure to do everything and building the skill to say no, and combatting firefighting syndrome
Leslie Greenwood writes about growing the Pavilion Member Success team from 1-18 in 2 years
Carl Ferreira shares about business acumen being the #1 skill for salespeople
Devyn Bellamy shares an article about 15 SaaS metrics, including a customer service metrics calculator
Darrell Alfonso talks about a marketing operations organizational chart and upcoming event, and shares how to better communicate your ideas
Jonathan Fianu writes about 3 pillars of cross-department collaboration
Wes Kao shares the importance of being an end-to-end marketer
Kathleen Booth talks about burnout not always being the result of too much work
Sara McNamara writes about the dangers of people pleasing
Jonathon Colman shares an article by Charlotte Daniels about how to get language insights from user-generated content
Evan Hamilton posts about briefing managers on topics they may not have a strong opinion on yet
Rand Fishkin writes about NOT siloing marketing activities
Jen Spencer talks about ways to best serve consumers and create brand advocates, in the wellness market, and additional benefits of a paid search strategy
Henning Schwinum shares about the dollar-per-hour math of hiring a Fractional Executive
Anastasiia Binns writes about psychological principles that help with the people aspect of RevOps
Stjepan Grcic shares takeaways from the "Client Communication Mastery" program
Hailley Griffis posts about using Work Blueprints to help collaboration, and verbal processing of ideas
The Secret CFO posts about why CFOs may not make good CEOs
Darrell Alfonso shares a graphic about old vs new B2B marketing, and a strategy that is not recommended!
Ali Schwanke is looking for information about how agencies take and store client meeting notes
Ben Stroup posts about not neglecting planning in favor of shiny objects
Articles, Reports, Guides, Newsletters
Brendan Tolleson writes for RevGenius about “If You’re Neglecting Customer Success and RevOps, You’re Doing It Wrong”
Notion shares a guide for 3 steps you can take to build a Connected Company (documentation is a key part of this!)
Sally Hogshead explains the “double trouble” phenomenon of your personality
Trainual shares 10 Signs It’s Time To Ditch Google Docs
Meredith Hart shares a comprehensive overview of Sales and Operations Planning
Cheryl Strauss Einhorn in Harvard Business Review ($) asks: Are You Frustrated with Your Team’s Ability to Solve Problems?
Amy Blaschka in Forbes shares the 3 Best Ways To Embrace Your Non-Linear Career
Scott H. Young writes about the potential problem of being too patient in learning
Growth in Reverse shares how Ben Meer built an audience of 1.5 million in 16 months
Sophie Caldecott at Career Contessa writes about 7 Ways to Embrace Slow Work
Isa Adney at ConvertKit shares the story of Lawrence Yeo, the founder of More to That
Dan Tyre explains first-mover advantage
Nigel Stevens at WorkWeek shares how SEO is overcomplicated
Podcasts & Webinars
Melissa McCready talks about dirty data on Nektar.ai’s The Revenue Lounge
Marin Page talks about finding a single source of truth in RevOps on RevOps Unboxed
The Revenue Growth Architects discuss turning Marketing and Revenue Ops Agencies into Your Secret Weapon
Mike Rizzo is featured on Humans of MarTech
The Speaker Lab discusses how to create a dynamic workshop
Featured Events or Classes:
June 28: Product Led Growth in Hubspot: Strategies for Success from Shadab Khan
October 16-20: International Ops Festival from Operations Nation
October 18-19: RevCon from RevGenius
Featured Book:
Featured Tip:
If you have a tip to share, I would be happy to feature and credit/link to you!
Featured Jobs:
Mike Rizzo shares a marketing ops job opening for a Marketo/Bizable wizard
Self-Promotion of the Week:
My latest HubSpot release notes are published on Martech.org
Upcoming documentation workshops: