Weekend newsletter #8
The best of what I've read this week, about operations, training and education, communication, and more
Hello! I am in the middle of moving apartments right now, so I was reading less than usual this week!
Onto the resources!
What I've been reading, watching, and listening to:
Nicole Pereira shares her agency’s financial breakdown related to where to save or invest, helping people prepare for future risks in the aftermath of SVB
Heather Robinette shares 3 signs it may be time to make your first Revops hire
Logan Lyles chats with Susan Fennema about How to Hire (the Right) Director of Operations for Your Agency. “If it’s only in your head, it’s not a process.”
David C. Baker talks about how your clients are judging you based on your project management
Grant Carlisle tells us how operations professionals can make or break your team, and about Optimizing Your Systems for People: The Role of Operations
Addy Osmani writes about the Feynman technique for learning
Amara Omoregie discusses how project management related to marketing and RevOps
Jeff Ignacio shares how RevOps can get out from underwater
HubSpot now offers multiple knowledge bases for Enterprise customers!
Adam Grant talks about how blaming and shaming doesn’t work
Articles, Reports, Guides, Newsletters
Adi Vaxman wrote a great article about How to Master the Art of Delegation and Overcome the Urge to Micromanage for Entrepreneur
Operations Nation released Chapter 2 of their COO survival guide book
Ways of Working newsletter writes about a great question: What is Operations?
Gustavo Razzetti’s newsletter gives advice on asking clarifying questions
Harvard Business Review discusses 8 Best Practices for Creating a Compelling Customer Experience
Podcasts & Webinars
Travis Scott talks with Robbie Samuels: How to Become Better at Networking During Conferences and Tradeshows
Non-work:
This week’s More to That article talks about how money can and cannot affect how you feel. I have a friend working on a financial psychology certification and I thought she’d enjoy this, too.
Featured Event or Class:
Featured Book:
What books have you been reading?
Organizational Tip:
Would love to hear YOUR tips this week!
Featured Job:
Self-Promotion of the Week:
Congrats to graduates of two class cohorts this past week: HubSpot RevOps bootcamp and the March edition of my documentation course!
I opened up a few documentation one-session workshops for April.
One-day documentation writing workshop, April 20, 9-11AM Pacific time
One-day documentation system workshop, April 27, 9-11AM Pacific time
If you enroll in a workshop, and then decide to take the full course, I will discount the workshop cost from the full course cost. So there is less risk if you’re undecided about doing the full course or trying a workshop first.
I started an interest list for my book including a future newsletter releasing draft content… coming soon! Sign up here.
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