Weekend newsletter #5
The best of what I've read this week, about operations, training and education, communication, and more
Hello! I still haven’t found a good schedule to get my reading done throughout the week and gather this info more efficiently, and haven’t dug into all the fancy SubStack features yet. So much to do! Thanks for following the journey!
Onto the resources!
What I've been reading, watching, listening to:
Learn about successful interviewing for RevOps roles, from Jeff Ignacio
Watch a short Twitter video from Alicia Butler Pierre about tips for business process improvement
Grant Carlile talks on YouTube about how documentation is part of clear communication and getting alignment before brainstorming, and talks on Linkedin about iterating to improve processes
Ben Stroup had a great tweet:

Ben also had a great newsletter this week about Silos and Leadership: Promoting Unity for Growth — subscribe to The Velocity Factor to read more insights about the complexities of change, leadership, and growth.
Addy Osmani had a great Linkedin post and article with a helpful change management framework that show what happen when you skip a step or component
Melody Hobsen has a new article on Fast Company about Why being a highly sensitive person could be your greatest professional asset. I related to the ‘highlight what others have missed’ and “connect the dots’ topics. She spoke at INBOUND a year or two ago and I enjoyed her book.
Rachel Nazhand reminds us to stop reinventing the wheel in a Linkedin post, 3 questions to ask before building/inventing or re-researching
Nominate your favorite startup to be featured in Startup Land at MOps-Apalooza.
Travis Scott and April Rinne remind us we don’t have to climb career ladders, in this Linkedin post and video
Sarah Cannistra explains on Linkedin how learning and development (L&D) is not a role, it is a field (similar to RevOps… one person should not be expected to do everything)
Wes Kao of Maven has a helpful Linkedin post to help keep your audience engaged using state changes. I use this in my courses.
One of my favorite people interviews ANOTHER one of my favorite people who has a new book! Arlan Hamilton, Amy Portferfield, and Two Weeks Notice (not to be confused with the Sandra Bullock/Hugh Grant comedy)
Jan Bruce talks in Forbes about 3 workplace paradoxes for 2023: The labor market paradox, the flexible work paradox, the manager paradox
The Cut featured a profile about a Decision Coach, which is an intriguing job! “Wulfhart believes that decision-making is like a muscle; it gets better with practice, especially if you start small.”
As an independent person, I had to click on this Fast Company headline, Is Your Work Life Paralyzed by Over-Collaboration? “To reap the fruits of teamwork while avoiding the collaboration tax, companies should create a framework for managing collaboration that strikes the appropriate balance between autonomy and group action. Here are three principles to guide that process: Respect coworkers’ individual talents, define and follow swim lanes, model behavioral change.”
I also recommend Trainual’s newsletter, which this week talked about how to set your team up with engaging asynchronous learning activities: Build your knowledge base, Leverage video resources, Gamify learning.
Featured Event or Class:
Feb. 28 - Culturish’s Teamwork User Group: First Quarter Product Roadmap
Feb. 28 - RevOps Automated’s Get the competitive edge: Revenue Strategies to drive growth in 2023
March 1 - Operations Nation’s: ON Roundtable: How to Find and Get Your Dream Ops Job
March 2 - HubSpot’s How to Streamline, Motivate and Tech-Enable Your Sales Team
March 7 - Operations Nation’s ON Mini-Workshop: A Documentation System from Start to Present with Riley McGhee
Featured Book:
I haven’t read this yet but it caught my eye: "The diary of first-time CMO" by Alice de Courcy, CMO at Cognism, about a first-time CMO’s first 90 days and related Linkedin post from Andrei Zinkevich
Organizational Tip:
When you connect with someone on LinkedIn, always include a note about how you met them or heard of them. Then in the future you can go to their profile, click on the message button, and see where the initial connection came from (or search for their name in your Messages area).
Featured Job:
Freelance Technical Content Curator - Angular (Hands-On Project-based Technical Assessments) at HackerRank
Self-Promotion of the Week:
The March cohort of my documentation course is starting March 7! Use the code March100 for $100 off. If you have multiple interested team members and want one invoice for all of them, the Maven platform team can handle requests like that, reply and I’ll direct you there!
My latest MarTech article: Manager’s Guide to HubSpot’s January Releases
Thanks for reading! Please comment below with anything you'd like to see from these weekly newsletters.
This is great - thank you for compiling! I clicked almost every link.