Weekend newsletter #18
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
I hope you are able to take some time to rest and recharge this weekend or upcoming week. Some of you may have tomorrow off of work, in the U.S., and I hope you enjoy it!
Onto the resources!
What I've been reading, watching, and listening to:
Eimear Marrinan talks about hybrid work, communication, and meetings at HubSpot
Mallory Lee discusses inversion thinking
Gaby Israel Grinberg talks about helping your team plan their exit
Kristen Kelly posts about a framework for role transitions at a company
Hannah Fleishman talks about the Chief of Staff role at HubSpot
Jackie Vicente posts about the power of change management
Jasmine Powers talks about requests processes, planning, project management, and prioritization
Nicole Pereira posts about the Teamwork Agency Time Management Benchmarking Report and also more data from her meeting experiments
Jonathan Fianu discusses benchmarking and charting a course between risk and opportunity
Rosalyn Santa Elena writes about being effective before efficient
Adam Stahl talks about analogies of sharpening knives and maintenance
Jasper Polak shares a documentation SOP template
Aleyda Solis shares a new SEO roadmap
Hà Phan discusses empowering teams to run autonomously
Articles, Reports, Guides, Newsletters
Jeff Ignacio discusses how Revenue Operations should be using Systems Thinking in the RevOps Impact newsletter
Antonio Nieto-Rodriguez in Harvard Business Review ($) describes how to organize your change initiative around purpose and benefits
Harvard Business Review ($) instructs us not to let passion lead to burnout on our team
Forrester discusses Knowledge Management & AI
George B. Thomas talks with one of my favorite people, Sally Hogshead, about why different is better than better
Contribute to the MarketingOps.com State of the Marketing Ops Pro report
Sign up for Jill Felska’s newsletter about building a better workplace
John Cutler talks about: If things are so broken, why aren't we hearing about it?
Lattice discusses: What is People Strategy?
Podcasts & Webinars
Christina Garnett, Principal Marketing Manager, Offline Community and Advocacy at HubSpot, talks with the Customer X Impact Speaker Series
Logan Lyles & Susan Fennema talk about How to Hire (The Right) Director of Operations on Mid-day Margin
Craig Adams & Christina Asbaty discuss driving accountability for employee learning and formatting in an asynchronous, self-paced manner on ion’s For the Love of Learning podcast
Jen Allen-Knuth & Leslie Greenwood talk about using vulnerability to forge deeper connections with your audience and your community on the People-Powered Community podcast.
Documentation Made Easy With ChatGPT from The Revenue Growth Architects by CS2
Featured Events or Classes:
May 30: Boosting CX with Internal Docs from Slite
May 30: Teamwork Q2 Product Roadmap from Culturish
June 7: HubSpot Women in Sales: Overcoming Challenges and Achieving Success
June 8: Evolve23 B2B marketing event
June 15: People-First GTM: Winning Trust and Revenue from RevGenius
Various dates: Unleash Efficiency and Boost Profitability by 50% in 90 Days with This Free Business Infrastructure Webinar from Alicia Butler Pierre
Featured Book:
After reading one of the articles above, I will be adding Sally Hogshead’s new book Why Different is Better than Better to my library holds and wishlist!
Featured Tip:
I would love to start featuring tips from subscribers! Please reply or comment below.
Featured Job:
Self-Promotion of the Week:
2-week documentation course: Next live cohort starts June 13!