Weekend newsletter #15
The best of what I've read this week, about operations, training and education, communication, and more
Hello!
This week I started teaching HubSpot Academy’s RevOps bootcamp again! It’s a great learning experience for me as well, teaching a cohort of 300 students. My Evaluator job at Western Governor’s University is going well and I am enjoying revisiting and expanding on my marketing knowledge!
Onto the resources!
What I've been reading, watching, and listening to:
Adam Stahl compares being a strategist/consultant and a Dungeon Master in Dungeons & Dragons (D&D)
Sara McNamara talks about the key to marketing operations success
Liam Redding shares a few tips for gaining adoption and invites your own advice.
Kyle Norton posts a framework for sales coaching
Ãndrea Peck writes about feedback’s role in setting expectations as part of the Pillars of Management
Gagan Biyani talks about employment as an experiment
Sheri Otto shares 100 free Linkedin Learning classes on AI
Mike Rizzo gives a call for speakers for MOPs-Apalooza
Peter Caputa shares 6 books to help differentiate your marketing agency
Evan Hamilton posts about an important read for the effect of the layoffs on diversity in tech
Tori Dunlap posts a thread about marketing and selling a book
Hà Phan talks about a way to view management
Erica Schneider shares a format for social media posts
Lolita Taub asks when a founder knows when to close the business
Codi Dantu-Johnson started a great thread conversation about what has changed the most in social media management
Articles, Reports, Guides, Newsletters
Harvard Business Review ($) discusses information overload, with a great solution at the end related to keeping an intranet/knowledge base up-to-date, not redundant, and consistent.
Harvard Business Review ($) also writes about how to not let distractions derail your strategy
Julie Zhuo presents some great questions to bring to the one-on-one meetings with your boss to prove you are thinking bigger and long-term, and not just focused on the day-to-day work.
Scott Brinker at ChiefMartec.com shares this year’s Stackie awards, which are also examples of how to document a big tech stack. Some are very design-y and less clear, but they should still give you ideas!
Scott D. Clary talks about The Immense Power of Employee Resentment, which can stem from a lack of recognition and lack of transparency, among other causes.
Vesella Ignatova of The Strategy & Biz Ops Hub discusses achieving effectiveness through building what you need to, not want to, build
Amanda Schwartz Ramirez of Thinking in Quarters explains The (Scary) Thing With Org Charts…
Pavilion shared the slides from their recent Elevate event
Podcasts & Webinars
Travis Scott interviews the author of Flux, April Rinne, on the Winding Road podcast
CaliberMind’s The Revenue Marketing Report podcast talks with Jerine Erice about Why Marketing Ops in RevOps Can Be a Good Thing
CS2’s Revenue Growth Architects podcast discusses campaign ops with Jerel Allen and Ruben Rangel and talks about how documentation is key :)
John Lee Dumas' Entrepreneurs on Fire podcast features Jenny Blake, who shares nuggets of wisdom such as how measuring metrics doesn’t mean anything if you don’t take action on what you learn from measuring. Also, she mentions the Fiji test - if one team member unexpectedly goes to Fiji off the grid, can the business continue to operate?
Featured Events or Classes:
May 8-9: Write the Docs Portland conference, you can stream live here
May 9: RevOps Co-op’s Bridging the Gap: How RevOps Can Exceed the Expectations of Leadership
May 16-17: Glow Summit, Maximizing Engineering Impact — Including Kim Scott, author of Radical Candor
Featured Book:
Adam Grant’s book Give and Take is on sale for $1.99 on Kindle, and aligns with one of my phrases for the year, Be Helpful
Featured Tip:
No tips today!
Featured Job:
The college I work for, Western Governors University, has some interesting short-term project opportunities:
Self-Promotion of the Week:
New dates announced for my 2-week documentation course, for the rest of 2023:
Tuesdays and Fridays, 90 minutes
June 13-23, 8AM Pacific
September 19-29, 10AM Pacific
December 5-15, 11AM Pacific
Documentation workshop dates will be announced this week for both the systems & roles workshop (May 26) and the writing workshop.
If you’d definitely sign up for a workshop if it was offered on a specific day and time, reply to this email!